Product Operations Lead

4 weeks ago

Ho Chi Minh City, Vietnam OPSWAT Full time

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control.

OPSWAT. Protecting the World's Critical Infrastructure

**The Position**

**What You Will be Doing**
- Working on the product master / catalog within Salesforce CPQ on a day-to-day basis, testing/UAT for CPQ updates
- Assist with the quarterly and annual price book / catalog changes / updates within Salesforce CPQ.
- Handle day to day quote escalations where Sales needs adjustments to the product catalog, bundles, and pricing to properly generate quotes.
- Assist with the assembly and distribution of channel pricing on a quarterly basis to the Channel Account Managers.
- Assist with the process / framework for new product introductions.
- Process documentation on the new product introduction process and the product release process.
- Manage product Release process for bug fixes and smaller feature upgrades.

**What We Need from You**
- Experience working in SFDC environment.
- Experience collaborating with cross functional teams.
- Experience working with price books for Salesforce CPQ and testing pricing changes to ensure the configuration works properly.
- Demonstrated experience working across time zones and teams in support of revenue growth.
- Comfortable in a fast-paced environment with a passion for being consistent and accurate.
- You have a passion for continuous learning and want to grow your career.
- Industry expertise in one of these industries preferred: cybersecurity, cloud, high tech, SaaS, networking, IOT, or telecommunications.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

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