Clinic Assistant Customer Service

2 weeks ago


Ho Chi Minh City, Vietnam Maple Healthcare Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Introduction:
Main duties:

- Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Must exercise utmost diplomacy to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies.
- Performing designated cashier and closing reports in the computer system: Issue daily invoices, managing cash float, credit card payment...
- Preparing paperwork and supporting claims for patient with insurance for direct and non-direct billing.
- Assist Chiropractors, therapists, nurses in communicating with Vietnamese patients.
- Translate document from English to Vietnamese.
- Co-ordinate patient flows to assure the smooth transfer between Doctor’s room and other departments.
- Maintain patient satisfaction by addressing patients’ feedback, clarifying their concerns and inquiries.
- Expand other service at clinic to all patients.
- Other task if needed or required by manager.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
**Benefits**:

- Medical benefits, paid annual leave.
- Associate and Family member discount treatment at Maple Group.
- Team-building, year-end party, and other advantages will be discussed in the interview.
- To be working in a dynamic and professional international environment.
- To participate in co-branding sponsored events/activities.
- To upgrade English skills, communication skill and enhance problem solving skill in urgent situations

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Skills and Qualifications:

- High fluency in spoken and written English.
- Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.
- Hard-working and attentive attitude.
- Multi-tasks execution ability.
- Willing to learn more about medical terms.
- Be positive and can-do attitude

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Dưới 1 năm



  • Ho Chi Minh City, Ho Chi Minh, Vietnam Maple Healthcare Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Introduction:Main duties: Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Must exercise utmost diplomacy to...


  • Ho Chi Minh City, Vietnam Chi Nhánh Công Ty TNHH Sức Khỏe Trọn Đời Tại Tp.Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - To be responsible for the direct supervision and support of the Customer Service Representative staff in the clinic - To ensure that the highest standard of customer service is provided in full accordance with both the company and clinic standard operating policies and procedures (POP’s). - To...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Chi Nhánh Công Ty TNHH Sức Khỏe Trọn Đời Tại Tp.Hồ Chí Minh Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) To be responsible for the direct supervision and support of the Customer Service Representative staff in the clinic To ensure that the highest standard of customer service is provided in full accordance with both the company and clinic standard operating policies and procedures (POP's). To have a...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Savills Vietnam Full time

    RESPONSIBILITIES Overall incharge for maintaining and monitoring VIP member database including upgrades, campaigns i.e., Birthday Journey, VIP rewards e.g., vouchers and gifts, and other future VIPrelated activities. Receive and assist all VIP members visiting the VIP Lounge in a professional, courteous, and energetic manner. Also serving as the primary...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam AlignTech Full time

    Join a team that is changing millions of lives.Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost...


  • Ho Chi Minh City, Vietnam AlignTech Full time

    **Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...


  • Ho Chi Minh City, Vietnam Family Medical Practice Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - GENERAL INFORMATION: As a part of the Front Desk team, Client Liaison Executives will be responsible for providing excellent customer service to all valued patients, and be proud of a professional, courteous and helpful attitude in all dealings with internal and external customers. - KEY...


  • Ho Chi Minh City, Vietnam Medtronic Full time

    **Careers that Change Lives **Represents clinical and Medical Affairs internally and externally for Mainland Southeast Asia region (Vietnam, Thailand, Cambodia, Laos, Myanmar) based out of Vietnam. Develops and executes clinical/medical projects in the region for either a specific therapeutic area or across several therapeutic areas. This will be an...


  • Ho Chi Minh City, Vietnam MSD Full time

    **POSITION OVERVIEW**: Under the oversight of the line-manager, this role is responsible for comprehensive trial and site administration and involves preparing, collating, distributing and archiving clinical documents. The CTC supports clinical supply & non-clinical supply management and ensures timely maintenance of tracking and reporting tools, as...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Vietnam growthfn Full time

    a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative. **Responsibilities**: - Resolve customer inquiries and complaints in a professional and efficient manner - Process orders,...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam APL Logistics Full time

    Job PurposeThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers' requirement and standard. He/she also participate...

  • Clinic Manager

    2 weeks ago


    Ho Chi Minh City, Vietnam Công Ty TNHH CITYCLINIC Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 23 - 46 triệu VNĐ) 1. Front Office HR & Planning Duties - Clinic Operation Management - Set up new team, operate new clinic - Organize workflows and ensure sufficient staff to complete tasks - Ensure staff receive necessary training relevant to provide excellent Customer Service - Organize rosters to ensure...

  • Clinic Manager

    2 weeks ago


    Ho Chi Minh City, Vietnam Careplus Full time

    **Mô tả công việc**: (Mức lương: 23 - 46 triệu VNĐ) 1. Front Office HR & Planning Duties - Clinic Operation Management - Set up new team, operate new clinic - Organize workflows and ensure sufficient staff to complete tasks - Ensure staff receive necessary training relevant to provide excellent Customer Service - Organize rosters to ensure...

  • Customer Service

    1 week ago


    Ho Chi Minh City, Vietnam GNT VN Co., Ltd Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Customer Support**:Provide prompt, friendly, and efficient assistance to customers via various channels: Facebook, Social Media, Lazada, Shopee, Tiktok,... - **Product Knowledge**:Develop a deep understanding of our product catalog to accurately address customer inquiries, provide...

  • Clinical Lead

    2 months ago


    Ho Chi Minh City, Vietnam Novotech Asia Full time

    **Brief Position Description**: The Clinical Lead (CL) and Senior Clinical Lead provides direction and guidance to multi-country clinical teams in assigned project(s), coordinates site management and monitoring activities, and provides operational leadership for clinical teams to achieve project deliverables. **Minimum Qualifications & Experience**: -...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Mouser Electronics Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Provides the highest level of customer service. Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet or database commands; formats material as required. - Researches and expedites customer requests. Monitors and ensures delivery date and...

  • Clinic Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Careplus Full time

    **Mô tả công việc**:(Mức lương: triệu VNĐ)1. Front Office HR & Planning Duties- Clinic Operation Management- Set up new team, operate new clinic- Organize workflows and ensure sufficient staff to complete tasks- Ensure staff receive necessary training relevant to provide excellent Customer Service- Organize rosters to ensure staff coverage on...

  • Customer Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam growthfn Full time

    a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative.Responsibilities: Resolve customer inquiries and complaints in a professional and efficient manner Process orders, returns, and...


  • Ho Chi Minh City, Vietnam April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Mouser Electronics Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Provides the highest level of customer service. Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet or database commands; formats material as required. Researches and expedites customer requests. Monitors and ensures delivery date and product...