Account Manager
3 days ago
**About Nokia**
At Nokia, we create technology that helps the world act together.
As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.
Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world.
Watch our video to discover how we create meaningful interactions to drive human progress.
Nokia fosters an environment where all our people feel, and are, valued and accepted through our everyday actions. We want people to be able to bring their whole selves to work, every single day, to contribute their personal best.
**About Customer Experience**
The Customer Experience (CX) organization will provide a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. The CX organization structure ensures that our customers benefit from dedicated management attention and from our teams’ deep understanding of local markets. CX is also responsible for ensuring strong alignment between our customer-facing sales and delivery teams in each account.
Nokia is seeking a strategic sales professional to develop our business. The sales account manager is responsible for the account strategy, sales coverage plan, account plans and sales execution to meet or exceed our growth plan from these key accounts.
**Job Responsibilities & Competencies**
- Develop strategy, tactics, and sales plans for key accounts
- Continuously generate strong pipeline that supports the achievement of assigned quota(s)
- Develop C-suite relationships with these key customers and partners
- Understand customer business paint points and KPI’s that are established to meet their business objectives
- Identify and qualify new business opportunities in meeting with C-Suite key decision makers to obtain executive sponsorship in pursuit of the sale
- Position the NOKIA CNS value proposition, demonstrating business benefits and ROI differentiating NOKIA from its competitors
- Achieve and strive to exceed assigned quota(s) by directly covering these key accounts
- Introduce appropriate senior NOKIA management resources in pursuit of orders/sales opportunities
- Partner with the broader NOKIA sales team to leverage joint solutioning and sales
- Work with alliance partners to extend our sales efforts in the accounts
- Strictly adhere to the published NOKIA SELL & CNS processes
- Funnel building, deals closure and sales pipeline management with weekly & quarterly forecast cadence
- Complete all administrative assignments comprehensively and on-time
- Represent NOKIA in a professional and an ethical manner
- Travel to make sales calls and related business activities can be up to 3 to 4 days a week in assigned territory
**Qualifications**
- At least 10 years of proven sales experience in a Core Networks / software technology company selling to the Communications industry service provider preferred or vertical segments may be considered
- Understand Communications software, with prior employment history in this space selling 3G/4G/ 5G Core solutions and other related software portfolio for e.g. IMS, Voice over LTE (VoLTE), Voice over WiFi (VoWiFi), Subscriber Data Management (SDM), Signaling, Network Exposure Functions (NEF), NFVI
- Ability to articulate the value proposition of multivendor open Core Network telco infrastructure (NFVI) and platform agnostic Core software selling (NFs)
- Ability to build C-Suite / senior management relationships directly with the customers
- Solid business acumen understanding the complexities of business and customer needs
- Ability to understand at a high level the technical value proposition and then translate it into a business value position (i.e. consultative sales approach for selling solutions)
- Ability to bring various teams together and lead a sales campaign
- Ability to work/develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage
- Demonstrate ability to close large and complex deals >1Me
- Excellent communication, interpersonal and presentation skills
- Creative ‘out of the box’ thinker
- Exceptional work ethic, the ability to work independently, self-motivated, driven and a strong desire to succeed
Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veter
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