Claim Executive, Health

2 months ago


Ho Chi Minh City, Vietnam WTW Full time

**The Role**
- Consulting with clients on complex losses, providing guidance and assistance with emphasis on claims preparation, submission, and resolution;
- Analyzing claims and coverage issues while guiding the claims process;
- Researching legal decisions and judgments on insurance contracts and claims as required;
- Preparing reports on claims disputes for management review and guidance;
- Making recommendations to clients as appropriate for alternative dispute resolution;
- Working closely with Account Managers and Brokers to resolve coverage disputes with insurers;
- Coordinating and attending claims settlement meetings with clients and insurers;
- Assisting in the development and maintenance of quality control standards;
- Developing and maintaining working collaborations claims professionals;
- Maintaining accurate time management records for billing purposes;
- Actively participate in projects of WTW

Other tasks assigned by the Company
** The Requirements**
- University degree
- English & Vietnamese Fluency
- Extensive knowledge of insurance-related policies and legislations
- Excellent conflict resolution skills
- Strong written communication skills
- Proactive and autonomous
- Long-term commitment
- Good communication, time management and problem-solving skills
- Client-oriented, innovative and critical sense
- Be able to work under high pressure

Willis Towers Watson is an equal opportunity employer



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