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Relationship Mgr

4 weeks ago

Ho Chi Minh City, Vietnam Standard Chartered Full time

**Job***: Retail Banking

**Primary Location***: Asia-Vietnam-Ho Chi Minh

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 13/Feb/2023, 10:13:45 PM

**Unposting Date***: Ongoing

**RESPONSIBILITIES**
**The job will drive new company tie ups and driving sales volumes from approved companies. This will include**:

- Tie up with companies
- Drive sourcing and activation booths in approved companies
- Track and monitor sales productivity to maximize business opportunities and cross sell rates to achieve agreed targets and provide efficient service quality
- Manage and maintain corporate relationship to drive acquisition volumes for personal products like payroll, personal loan and mortgage loan and cross-sell Bancasurance.
- Drive company upgrades from portfolio companies to Primary and Secondary EB companies
- Manage and maintain the development of strong and differentiated product propositions, customized pricing for corporate working with RBP, Wealth, RC segments, CI/CM teams at both corporate and employee level
- Selectively broaden product offerings to maximize “Share of Wallet” for Primary and Secondary EB customers, and deliver and drive target PPC
- Work with other segments including Corporate and Transaction banking and Business Banking to cross pollinate the client base.
- Track market share and competition, derive insights to competitor strategies and take proactive steps
- Corporate interface on initial set-up, and ensure correct on boarding/ listing and categorization of corporate
- Responsible for ensuring compliance, with respect to corporate listing.
- Ensure smooth set up of payroll processing for corporate and facilitate system interface
- Arrive at specific portfolio campaigns at R.M level, Corporate category/ key corporate level
- Drive the system towards service quality standards in an efficient operation where risks are well controlled
- Responsible to manage service camps and corporate related service complaints and support

**Health & Safety**
- Being responsible for the health and safety aspects within the unit.
- Ensuring the work environment is safe and free from risk relating to Health & Safety.
- Ensuring that any H & S issues raised by staff are addressed and escalated on a timely manner.
- Supporting in the implementation of the Group H & S initiatives.
- Promoting H & S awareness amongst employees.
- Identifying & ensuring Fire wardens and First aiders are trained appropriately.
- Ensuring compliance to local legislations and group requirements.

**ROLE SPECIFIC TECHNICAL COMPETENCIES**
- Addressing Customer Needs
- Effective Communications
- Bank Account Features and Services
- Portfolio Management for Retail Bank

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to _drive commerce and prosperity through our unique diversity_, together with our brand promise, to be _here for good_ are achieved by how we each live our _valued behaviours_. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Be better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations
- **Time-off** including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- **Flexible working** options based around home and office locations, with flexible working patterns
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access

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