Training Manager

4 weeks ago


Ho Chi Minh City, Vietnam Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

**Duties**:

- ** I. Learning** & Development**:

- **_ Action planning and Budget_**:

- Conduct a survey of training needs from Departments and get opinions from the main objectives to be implemented in the next year.
- Develop plans consisting of accompanying activities, detailed implementation budgets for each activity.
- Anticipate alternatives to activities that cannot be implemented.
- **_ II. Implementation of training activities_**:

- Work with Department Managers to select the activities to be carried out and the timeline expected for the whole year.
- Work with the Department Manager/ Head to plan about people/content/time/location with courses for manager level and above.
- Contact instructors directly for courses for Managers or higher levels.
- Review the lecturer’s proposals for other courses.
- Build training for courses from level Manager and above.
- Review training content as recommended from L&D Executive.
- Responsible for implementing classes to all levels
- Reviewing the class plan for the courses implemented by the training team
- **_ III. Activity reports and Budget_**:

- Finalize report form, related synthesis.
- Fill in the information of training programs in charge of the report form.
- Evaluate the effectiveness of training quarterly and over the previous year.
- Provide a tuning plan to improve efficiency.

**Requirements**:

- Graduated from University of Social Studies,
- English equivalent to >800 TOEIC5 years in the equivalent position of companies with more than 300 employees, prioritizing E-commerce and same industry companies"
- Communication skills: Ensure the implementation of internal training, engagement and communication programs as planned
- Management skills: Manage team members to ensure the implementation of the plan as set out
- Problem solving skills: Solving problems that arise during implementation to ensure the completion of the contents as set out
- Training skills: Ability to plan, test content and implement appropriate content for different levels as required
- Strategic planning skills: needs analysis and planning, program implementation strategy"


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