Customer Activation Specialist

2 weeks ago


Ho Chi Minh City, Vietnam Công ty CP Tập Đoàn Sơn KOVA Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Key Responsibilities:
1/ Enhance Customer Engagement: Implement customer engagement activities across various markets.

2/ Conduct competitor research to design and propose solutions, policies, and principles that ensure the quality of products and services delivered to customers.

3/ Ensure Consistent Customer Experience: Monitor, coordinate, and implement activities that guarantee customer experience across online and offline channels, devices, and touchpoints. Ensure a consistent customer experience across multiple channels.

4/ Customer Data Collection and Analysis: Participate in building a standardized customer feedback data collection system to identify key metrics that significantly impact customer experience. Utilize data management tools to establish a continuous data flow for analyzing, measuring, and evaluating customer behavior and developing insights from various sources.

5/ Improve Customer Experience: Organize quality surveys and campaigns to elevate customer experience. Prepare periodic and ad-hoc reports related to customer experience.

6/ Collaboration and Development: Collaborate effectively with teams to achieve assigned projects/goals. Actively participate in short-term and long-term training programs as required by the department and company policies. Participate in departmental and company events. Perform other duties as assigned by the direct supervisor.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
1/ Insurance regime as prescribed by law.
2/ Bao Minh insurance policy for official employees and support relatives.
3/ 13th month salary
4/ Annual leave, annual holiday bonus.
5/ Full business fees.
6/ Integration training programs and many other skill training classes.
7/ Happy hour monthly, gathering quarterly.
8/ Opportunity to work in a dynamic young environment

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
1/ Bachelor's degree in Economics, Marketing, BusinessAdministration, or related fields.
2/ Minimum of 1 year experience working inCustomer Service.
3/ Data analysis skills and proficiency in using data management tools.
4/ Excellent communication, presentation, and articulation skills.
5/ Ability to work independently and collaborate effectively within a team.
6/ Responsible, meticulous, and detail-oriented.
7/ Highly adaptable, with a strong desire to learn and develop professionally.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường

Đại Học
Không yêu cầu



  • Ho Chi Minh City, Vietnam Talentnet Full time

    $2,000 - $2,000 - Services **RESPONDSIBILITIES** - Demonstrate understanding of market planning and strategy development process and provide inputs on market industry, financial and sales analysis. Support Channel and Brand Specialist in Formulating annual marketing plan and development of Business Plan and Strategic Network Plan (SNP) _ - Study and...


  • Ho Chi Minh City, Vietnam Fe Credit Full time

    **Phúc Lợi**: - Bảo hiểm - Du Lịch - Phụ cấp - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Phụ cấp thâm niên - Chế độ nghỉ phép **Mô Tả Công Việc**: **Owned Channels**: - Manage and improve online content, considering tracking SEO and Google Analytics data and provide to Unit Head...


  • Ho Chi Minh City, Vietnam Anchanto Full time

    DEPARTMENT: Operations JOB TITLE: Customer Care Specialist EXPERIENCE REQUIRED: 0-3 Years in customer service industry QUALIFICATIONS: Bachelor's/Master's Degree LOCATION(S): Vietnam WORKING HOURS: 24*7 Rotational shifts **About Anchanto** Anchanto, through its proprietary SaaS products and global partnerships, delivers exceptional service and...

  • Customer Specialist

    2 days ago


    Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...


  • Ho Chi Minh City, Vietnam Anchanto Full time

    DEPARTMENT: Operations JOB TITLE: Customer Care Specialist EXPERIENCE REQUIRED: 0-3 Years in customer service industry QUALIFICATIONS: Bachelor's/Master's Degree LOCATION(S): Ho Chi Minh City, Vietnam WORKING HOURS: 24*7 Rotational shifts **About Anchanto** Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across...


  • Ho Chi Minh City, Vietnam Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....


  • Ho Chi Minh City, Vietnam SiteMinder Full time

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Ho Chi Minh City, Vietnam ELCA Việt Nam Full time

    SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Customer Services (L2 Support)...

  • Sales Specialist

    2 weeks ago


    Ho Chi Minh City, Vietnam ABB Full time

    **Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • Ho Chi Minh City, Vietnam Fe Credit Full time

    **Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Du Lịch - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Chế độ nghỉ phép **Mô Tả Công Việc**: - Work with management teams and related units to interpret data, analyze results using statistical techniques and provide ongoing reports. - Provide concise, clear...

  • Sales Specialist

    2 weeks ago


    Ho Chi Minh City, Vietnam ABB Full time

    **Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...


  • Ho Chi Minh City, Vietnam ELCA Việt Nam Full time

    SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Level 2** **Customer Support Specialist**...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ** About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. ** In this role We are...

  • Product Specialist

    3 weeks ago


    Ho Chi Minh City, Vietnam Công ty TNHH Bayer Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) The Product Specialist has the responsibility - To promote Bayer Radiology products to specialist healthcare professionals, key decision makers and other relevant target groups to meet/exceed expectations for assigned product(s) within the allocated territory - To execute Customer Engagement...


  • Ho Chi Minh City, Vietnam Totalenergies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - ACTIVITIES - Key Interfaces: Sales & Marketing, Operations, Logistic, Warehouse, Finance department. - Work as frontline: Responsible for receiving customer complaints/feedbacks/requests then coordinating with internal functions to ensure customer issues/complaints/queries are resolved and...


  • Ho Chi Minh City, Vietnam Johnson & Johnson Full time

    Johnson & Johnson Vietnam Ltd is looking for a Product Specialist Representative, located in Ho Chi Minh City, Vietnam. If you are looking for more than a job, and are inspired by the opportunity to create the future to bring quality of life to the world, we invite you to build your career with us. **Area of Responsibilities**: - Achieves therapeutic area...

  • E-commerce Specialist

    3 weeks ago


    Ho Chi Minh City, Vietnam Wipro Unza Việt Nam Full time

    **Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Du Lịch - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Chế độ nghỉ phép **Mô Tả Công Việc**: **ROLES**: - The E-commerce Specialist provides effective support to E-commerce Manager to ensure job completion and there by contribute to good results. - E-Commerce...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Persolkelly Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 20 - 30 triệu VNĐ) Description & Principal Purpose Key data - The Clinical Application Specialist role will play a key role in our sales team in the acquisition of new business and the care and maintenance of existing customers - Ensure sales target are achieved within the specified goals and profitability...


  • Ho Chi Minh City, Vietnam UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Ho Chi Minh City, Vietnam Chubb INA Holdings Inc. Full time

    Job Requirements This is the important position in the Company who will be responsible for planning and leading event execution in line with Sales strategic activity roadmap, agent’s way of working and the company’s culture. The person is also expected to deliver agility in event execution (offline, big scale events, MICE trip, convention, YEP, annual...