![UOB Vietnam](https://media.trabajo.org/img/noimg.jpg)
Corporate Transaction Service
2 weeks ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
**Responsibilities**:
- Handling client’s audit confirmation/bank confirmation request and other middle office tasks
- Record all calls information according to standard operating procedures
- Work closely with various stakeholders to ensure client’s requests are fulfilled
- Ensure timely and accurate delivery of reporting and monitoring of department KPIs
- Identify and escalate client issue if any
- Provide excellent customer service to all clients
**Job Requirements**:
- Recognized Diploma or Degree
- Have knowledge about International Trade and payment
- Good understanding of various Trade products and UCP600, ISBP, Incoterms
- Proficiency with MS Office Applications
- Able to interact effectively with internal & external parties of all levels
- Ability to work in a high-volume, fast paced environment is required
**Be a part of UOB Family**:
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