[gs] Automation

2 weeks ago

Ho Chi Minh City, Vietnam Bosch Group Full time

Company Description

The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.

RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited is 100% owned subsidiary of Robert Bosch GmbH.
RBVH has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.

**Job Description**:
With our Operational and Process Excellence initiative in our Customer Service Center we strive for excellence in Bosch Global Business Services (GS) by incorporating a variety of principles, methodology, digital tools, systems and resources and with this, contribute to enable the business to excel using existing resources more effectively. By doing this, we cooperate with cross-functional teams and Product Owners in all end-to-end business streams and levels

As a **Chatbot expert** you will support our targets with monitoring the conversations between our internal customers and the chatbot with the aim to improve the content of the standard dialogue flows and thus, encouraging the utilization of our automated solutions.

In this role you will:

- Check regularly:

- Monthly reports provided by the technical team and
- Conversation log in the chatbot backend system
- Prepare recommendation for improvement measure
- Support implementation of improvement measure
- Document the change
- Share the outcome with the requester (internal customer, peer groups etc)

**Qualifications**:
**Education**: Bachelor degree in Business administration or related majors

**Personality**:
Attitude:

- high level of commitment
- Attention to technical details
- Interested in getting to know new technology
- Proactive to identify and solve problems

**Skills**:

- Ability to work in a team as well as fulfil individual tasks
- Communication skills
- Networking skills
- Intercultural competence

**Languages**:

- Good knowledge in English

Additional Information
- Join a dynamic English-speaking multi-culture working environment
- Furthermore, we also offer you **Internship allowance** during the internship program
- ** 1 day of birthday leave **+ **1 day of full-paid leave/ per month**:

- Motivating benefits of Trade Union activities, team building and company trip
- Opportunity to work in global projects of fast developing company and being a part of the innovation team contributing initiative ideas to the hi-tech world
- Engage in our diverse training programs which surely help strengthen both your personal and professional skills

  • [gs] Robotic and Process Automation Associate

    3 weeks ago

    Ho Chi Minh City, Vietnam Bosch Group Full time

    Company Description The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...

  • Robotic and Process Automation Associate

    7 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) ** Automation Development - Identify and realize automation potentials for GS processes (Source to Pay, Bill to Cash, Book to Report, Hire to Retire, etc. ) in GS Shared Service Center in Vietnam. - Work and collaborate with operation teams regarding process design to optimize them for RPA...

  • Robotic and Process Automation Associate

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Automation Development Identify and realize automation potentials for GS processes (Source to Pay, Bill to Cash, Book to Report, Hire to Retire, etc. ) in GS Shared Service Center in Vietnam. Work and collaborate with operation teams regarding process design to optimize them for RPA activities Support RPA...

  • Digital Delivery Partner/ Team Member

    4 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Objective is to develop an ecosystem that will be the GS single point of entry platform to better leverage technology, knowledge and resources across GS. Be a strong pillar and contributor to the Digital Delivery Team in APAC and actively shape the digital transformation of GS Build a software...

  • Digital Delivery Partner/ Team Member

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Objective is to develop an ecosystem that will be the GS single point of entry platform to better leverage technology, knowledge and resources across GS.Be a strong pillar and contributor to the Digital Delivery Team in APAC and actively shape the digital transformation of GSBuild a software product based...

  • Digital Delivery Lead/ Scrum Master

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Objective is to develop an ecosystem that will be the start of single point of entry platform to better leverage technology, knowledge and resourcesacross GS. Lead the Digital Delivery Team in APAC and actively shape the digital transformation of GS Lead the agile working mode of the Digital Delivery Team...

  • Automation (Chatbot) Expert in Customer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Bosch Group Full time

    Company DescriptionThe Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, According to preliminary figures, the company generated sales of 71.6 billion euros in 2020.Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer...

  • Digital Delivery Partner/ Team Member

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Bosch Group Full time

    Company Description Bosch Global Software Technologies Vietnam (BGSV) is a 100% owned subsidiary of Robert Bosch GmbH one of the world's leading suppliers of technology and services. Founded in 2010 at Ho Chi Minh City, BGSW Vietnam is the first software development center of Bosch in the Southeast Asia.BGSW Vietnam provides solutions for businesses in...

  • Senior Data Scientist

    2 weeks ago

    Ho Chi Minh City, Vietnam Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Data Scientist

    2 weeks ago

    Ho Chi Minh City, Vietnam Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Digital Delivery Lead/ Scrum Master

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Bosch Group Full time

    Company Description Bosch Global Software Technologies Vietnam (BGSV) is a 100% owned subsidiary of Robert Bosch GmbH one of the world's leading suppliers of technology and services. Founded in 2010 at Ho Chi Minh City, BGSW Vietnam is the first software development center of Bosch in the Southeast Asia.BGSW Vietnam provides solutions for businesses in...

  • Senior Data Scientist

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Grab Full time

    Job Description:Life at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Get to know the...

  • Chatbot Admin

    4 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) With our Operational and Process Excellence initiative in our Customer Service Center we strive for excellence in Bosch Global Business Services (GS) by incorporating a variety of principles, methodology, digital tools, systems and resources and with this, contribute to enable the business to excel...

  • Chatbot Admin

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)With our Operational and Process Excellence initiative in our Customer Service Center we strive for excellence in Bosch Global Business Services (GS) by incorporating a variety of principles, methodology, digital tools, systems and resources and with this, contribute to enable the business to excel using...