Senior Hostess/ Admin

3 weeks ago


Ho Chi Minh City, Vietnam Công Ty TNHH Ampersand Management Full time

**Mô tả công việc**:
(Mức lương: 8 - 10 triệu VNĐ)
- Greet guests and escort them to their tables
- Maintain seating charts and waitlists
- Answer phone calls and take reservations
- Assist with menu recommendations and answer any questions
- Ensure dining areas are kept clean and organized
- Manage special requests and accommodations
- Communicate effectively with servers and kitchen staff
- Handle customer complaints or issues
- Manage payment and checkout process
- Contribute to creating a positive dining experience for guests.
- Take over the social networking and hotline for the restaurant.
- Mainly respond to the Restaurant Manager (RM).
- Manage Customer Relationship Management (CRM) for the restaurant.

Support and handle the paperwork as the admin position and feedback to the RM.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Lương : 8tr - 10tr
- Thử việc nhận 100% lương
- Tham gia bảo hiểm full lương, hỗ trợ tiền ăn 40k/ngày, mỗi ngày làm việc sẽ được hưởng 1 phần nước uống xịn tại các outlet của công ty.
- Thẻ bảo hiểm sức khỏe 24/24
- Thời gian làm việc giờ hành chính (1 tuần nghỉ 1 ngày)
- Chế độ đãi ngộ tốt, môi trường làm việc trẻ trung, nặng động, sáng tạo, vui vẻ
- Giảm giá lên tới 20% khi sử dụng các dịch vụ tại cửa hàng của công ty hay các đối tác của Inn Saigon
- Tham gia các chương trình đạo tạo phát triển các kỹ năng trong công việc
- Chế độ đãi ngộ tốt, môi trường làm việc trẻ trung, nặng động, sáng tạo, vui vẻ

**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông

**Yêu cầu công việc**:

- We are looking for individuals with excellent personal presentation and interpersonal skills.
- Fluency in reading, writing, and spoken English is also required. The position requires continuous standing for up to 8 hours a day.
- The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.
- Excellent customer service skills
- Knowledge of fine dining etiquette
- Ability to multitask
- Excellent communication and interpersonal skills
- Ability to handle high-pressure situations
- Ability to maintain a high level of attention to detail
- Ability to work in a fast-paced environment
- Ability to work in a team
- Flexibility to work varying shifts and schedules
- Strong organizational and time-management skills
- Ability to work under mínimal supervision
- Basic computer skills
- Ability to stand for long periods of time
- Prior experience in hospitality or a related field is a plus.
- Be an excellent team player
- Have exceptional communication and interpersonal skills
- Ensure your high standards filter through the rest of your team
- Have a natural flair and passion for service delivery
- Coordinate the bookings system, take reservations and answer
- guest reservations enquiries to ensure a flawless service and support the team in delivering an outstanding customer experience
- You will have an excellent manner both face to face and over the telephone
- Have a friendly personal with a confident, professional and welcoming personality

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Bàn,Buồng Phòng,Chăm Sóc Khách Hàng,Hành Chính/Văn Phòng

Trung học phổ thông
Không yêu cầu



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