Technical Manager, Poultry Mfa
1 month ago
The Technical Manager Poultry MFA provides technical support to sales team, customers and distributors with the aim to support the sales in the designated geographic area. This includes and product training and service in case of technical problems or product complaints.
**Position Responsibilities**
- Support Technical manager lead in building up technical & portfolio strategy
- Provides technical support & training to sales team, which includes technical product information, disease diagnosis, vaccination and medication schedules & procedures, and general health programs.
- Answers questions and other enquiries from customers and distributors about products & technical issues.
- Be responsible for the professional handling of day-to-day product complaints.
- Provides necessary technical information on competitor products, and advises the team on product positioning.
- Be responsible for the planning, coordination, implementation, supervision and reporting of field studies on (new) products.
- Update Technical information, material on SharePoint, Pitcher, digital library.
- Establishes and maintains contacts with scientific institutes which represents company at seminars, congresses, exhibitions and workshops in the designated area.
- Reports the visits through visit reports to the line manager.
- Pro-actively collaborate with MKT to produces and publishes technical handouts and other materials to support the products, clients and sales team, agents and distributors.
- Monitors and analyses national poultry industry and (scientific) publications, always update relevant information to SR's, marketing and line manager
- Monitors field disease situation, the emergence of new diseases, and new disease control policies. Communicates new trends to line manager, Technical manager lead
- Maintains all information and presentation of product, technical materials, trials report, contact to the authorized staff and perform other tasks & duties assigned by line manager, Technical manager lead
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