IT Administrator

5 days ago

Thành phố Hồ Chí Minh, Vietnam Pepperl+Fuchs Full time

**You want to make your ideas reality **

.and extend your limits at the same time?

Then you've come to the right place We can offer you plenty of space for your ideas, excellent development possibilities and exciting challenges.

In automotive production, water treatment plants or chemical systems - around the world, electronic sensors and automation components by Pepperl+Fuchs guarantee smooth and safe operations. We know that dedicated and highly motivated employees are crucial to our success. As we want to continue growing, we hope to find, as soon as possible, for the following position in our business in Vietnam:
**IT Administrator**
- Open to local Vietnamese talents with relevant experience
- Working location in District 7, HCMC, Vietnam

**Role Purpose**:
Rerpoting to the IT Manager, the IT Administrator will provide day-to-day client services to our internal customers, and to first level contact and support in all IT aspects to ensure operational efficiency in the company.

**Role Responsibilities**:

- Answer and log all support calls into the Helpdesk System
- Provide 1st and 2nd level support (hardware, software, Internet connection) and escalate to the next level if problem cannot be resolved
- Setup and provide technical support for all computers, P+F Standard software, office and production printers and Docview stations
- Procurement and disposal of all IT related hardware and software
- Source and obtain hardware and software quotes on behalf of users
- Provide support for Windows account management and Mobile devices
- Maintain the IT Asset Management System to ensure that all assets are recorded, updated and removed when required
- Ensure daily backup completed successfully and save keeping of the backup media
- Orientation IT training for new employee and create document user guide
- Monitor Vietnam server performance and support IT SEA do maintenance for Vietnam IT equipment

**Role Requirements**:

- Bachelor's Degree in Information Technology or its equivalent
- Good written and spoken English
- 2 to 4 years’ working experience in a medium size networking environment with experience in:

- 1st and 2nd level support
- Desktop operating system
- Basic networking skill and setup of network printers
- Able to work overtime if required
- Required to be on standby duty after office hours and on weekends
- High IT affinity, especially for future work with DTP tools, content management systems and PIM systems
- CCNA and MCSE Certificates are a plus but not essential
- Ability to work in a team, coordination and organizational skills
- Excellent stakeholder engagement skills, resourceful, self-motivated, meticulous and a strong sense of responsibility

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