System Administration Expert

2 months ago

Hanoi, Vietnam Techcombank Full time

**System Administration Expert**:
Techcombank
- Ứng Tuyển

System Admin English
- Đăng nhập để xem mức lương
- C5 Building Tower, D’Capitale Tower, 119 Tran Duy Hung, Cau Giay, Ha Noi- Xem bản đồ- Tại văn phòng- 8 phút trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits

**Mô Tả Công Việc**:
**Job Purpose**
The System Administration Expert is responsible for providing SYSTEM ADMINISTRATION expert knowledge in the system operation to ensure the stability and performance of the systems.
1. To prevent the incidents & problems from happening by:

- Proactively address weaknesses, risks and problems on the system then have remediation plan to mitigate it to improve quality of services.
- Periodically review and assess the weaknesses, risks of the system.

2. Manage & hands-on incidents/problems solving activities:

- Manage the troubleshooting and directly handle the incidents & problems relating to the banking system.
- Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.
- Train and support.
- Improve the operating processes and tools.
- Monitor & report out the compliance of the operation activities in real-life.

**Key Accountabilities (1)**
- Collaborate with the appropriate departments to deeply understand the system, as a basis for the efficient and stable operation of services.
- Analyze and propose improvements upon technology and standards across the organization.
- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
- Provide advice, trainings, and supports to people in the System operation function.
- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from

repeating.
- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the system, then provide remediation plan to improve quality of services.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Monitor and report out the compliance of the operation activities in real-life.
- Report periodically to the Director of Infrastructure Services Excellent Center.

**Key Accountabilities (2)**
- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the system operations.
- Ensure that team members fulfill their commitments on service quality and comply with the Bank's

regulations and policies.

**Yêu Cầu Công Việc**:

- A bachelor’s degree in computer science or a related field.
- A minimum of 8 years' experience as a System Administrator or System Engineer.
- Proficiency in develop and operate services.
- Analytical mindset and good problem-solving skills.
- Excellent verbal and written communication skills.
- Highly organized and responsible.
- Capable of working under pressure.
- Up-to-date with trends and developments in database administration.
- English, according to TCB's regulations in each period.

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:

- Attractive salary package based on your skills and experience.
- 13th month salary + performance bonus (up to 3 months).
- 15 paid leaves + 1 birthday leave.
- 100% salary in probation time.
- Advanced health insurance for you and your family.
- Flexible working time.
- Preferential loan policy for TCB’s employees.
- Clear career path development.
- Dynamic and challenging working environment.

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