Digital Strategy

6 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH Nhà Máy Bia Heineken Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)PURPOSE OF THE JOB: This is a dedicated role that is accountable for digital ebusiness to support digital product team prioritize & solve key business impact & painpoint, close the gap between business acumen & digital solution, deliver efficient solution in line with customer need in term of cost, timeline

Job Purpose:
The Digital Strategy & Adoption Manager (eB2B) is a dedicated role being accountable for digital eBusiness to support digital product team prioritize & solve key business impact & painpoint, close the gap between business acumen & digital solution, deliver efficient solution in line with customer need in term of cost, timeline

Key Responsibilities:
1 - Business Intellegence for Digital Innovation & Development

Conducting market research to identify opportunities for new products or services

Identifying opportunities for process improvement and recommending changes to improve efficiency or effectiveness

Gathering, analyzing and interpreting data to identify problems and suggest solutions

Conducting analyses of data and reports to identify opportunities for new business ventures or improvements to existing processes or offerings

Participating in discussion sessions with commercial to identify potential opportunities and risks

Performing market visit for collecting feedbacks on digital painpoint/needs/opputinity for value generation

2 - Digital Product Requirements

Responsible for consolidating all business requirement for key digital product development,

Reviewing & documenting comprehensive E2E business process, user story, user flow for right digital product development

Supporting & coordinating on prioritization, providing input on business priority & impact for digital backlog

Balancing between user need/painpoint & efficient digital solution, ensuring speed of delivery & optimal cost

Coordinating with global team, ebusiness team, regional team on the product capability needs, ensure the support & resource involvement in critical product enablers

3 - Change & Communication Lead for Digital Product

Supporting UAT, providing the knowledge transfer for business & end-user

Preparing digital operational process, guideline to ensure smooth product operation & adoption

Identifying key product & NWOW risks, coordinating, involving all relavent stakeholders aware & preppared for new WOW

Facilitating & coordinating with business lead for digital product deployment

Pariticipating commercial forum/drumbeats to provide product updates/communication

Collecting user feedbacks & conducting assessment on key digital products

Working with support team to receive product operation insights & issues

Arranging deepdive, group discussion to facilitiate problem indentification, brandstorming
**Chức vụ**: Trưởng nhóm/Trưởng phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Private health insurance for employee and dependents

18 days of annual leave

Canteen
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Key Requirements:
Bachelor or Master degree in Business Administration, Information Technology, Engineering or a related discipline

Good command in English, both written and spoken

5+ years of working experience in the related BA/PO/Digital positions

3+ years in FMCG industry, 2+ years experience in digital product development

Proven experience in working with diversed board of stakeholders.

Excellent in communication & presentation

Strong problem solving & solution-driven mindset

High degree of resilience and an ability to deal with ambiguity, stress and the ability to shape future product vision

Analytic & Reporting, data driven mindset

Knowledge in Customer Experience Management, UX/UI

Able to build trusted relationships with key stakeholders through credibility, trust, and rapport at all levels, both within and outside of the organisation

Strong understanding of business and processes

Navigate senior relationships and support effective decision making throughout the products
**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Digital Marketing,Phân Tích Tài Chính,Quảng Cáo/Marketing,Tài Chính/Ngân Hàng

Đại Học
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