Training Coordinator

2 months ago

Hà Nội, Vietnam Khách sạn Lotte Legend Saigon Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
PURPOSE OF POSITION

The Training Coordinator provides secretarial and administrative services to the HR/Training Department and the hotel, in line with Lotte Hotel Hanoi standards.

MAIN ROLES
Training Administration
- Maintain accurate records of training attendance and completion, ensure all employee training records are up-to-date
- Manage and maintain in-house training facilities and equipment
- Prepare all necessary files, reports, correspondence and other relevant business documentation before, during and after all classes
- Assist trainers in setting up training sessions and ensuring a smooth and effective learning experience
- Handle logistics for training activities including venues and equipment
- Order supplies for training and training department as needed
- Manage class gift inventory
- Manage the administration of staff tests for new hires
- Training allowance
- Manage training budgets and track expenses, prepare monthly training expense report
- Prepare training & learning hour reportSupport departments to help operations staff improve their English skills

Internal Communications & Events
- Support the development and implementation of internal communication plans to ensure employees are well-informed about company news, initiatives, and policies
- Plan and execute a variety of employee events, including employee appreciation events, recognition ceremonies, team-building activities, gatherings
- Manage event logistics, including budgeting, venue selection, department coordination, entertainment, and attendee registrationEnsure events are well-organized, engaging, and memorable for all attendees

Onboarding and Trainee Management
- Manage the onboarding process for trainees, including conducting orientation sessions, providing necessary training materials, and ensuring a smooth transition into the hotel environment
- Work closely with department heads to ensure trainees are placed in the appropriate departments for their skills and interests
- Oversee the trainee journey, including monitoring their progress, providing support and guidance
- Administer trainee tests to assess their knowledge and skills
- Coordinate trainee graduation ceremonies
- Lead and coordinate the STAR Trainee Award program, including promoting the award, managing nominations, selecting winners, and organizing the award ceremony

Other tasks
- Conduct hotel tours
- Service Monitoring
- Oversee monthly STARS Motto Champion project
- Spot check staff lockers and manage overall daily locker issues
- Prepare Global HR report & HODs Meeting report
- Maintain confidentiality at all times on all matters
- Demonstrate essential overall knowledge of the organization
- Understand the responsibilities of other units and departments and co-operate with them

SUPPORTIVE ROLES
- Maintain a close, cooperative relationship with other departments to guarantee effective communication.
- Implement and coordinate cooperation as a supporting department for business operation.
- Ensure smooth work cooperation among departments and always provide support not to cause any interruptions in business operation.Manage and maintain smooth work cooperation with other departments

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Attractive salary & benefit package.
- 02 months of probation with full salary.
- Insurance package.
- Clear career development plan with many engaging training courses (local & international).
- Duty meal provided by hotel.
- Annual helpful training courses (local & international).
- Wonderful working environment with professional team.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
QUALIFICATIONS
- Education: Diploma in Human Resources, Training or Business Administration.
- Experience: 1 years of relevant experience or an equivalent combination of education and work-related experience.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Proficient in the use of Microsoft Office
- Knowledge of Windows, Power Point, Word and Excel, basic Photoshop, Proshow Gold or similar programs required
- Good writing skills
- Working experience in event organization, plan and execution

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giáo Dục/Đào Tạo,Nhà Hàng/Khách Sạn,Nhân Sự,Quản Trị Nhân Sự (HR),Sản Xuất/Lắp Ráp/Chế Biến,Đào Tạo,Điều Phối Viên

Trung cấp - Nghề
Không yêu cầu

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