Zalopay, Risk Analysis Intern

5 days ago

Ho Chi Minh City, Vietnam VNG Full time

**Risk Management team** at
- **ZaloPay** gather highly motivated team players who dedicate in risk assessment, analyzing fraud & abuse patterns and then creating and adapting advanced prevention mechanisms while focusing on the user and customer experience.
- As a
- **Risk Analysis Intern/Fresher **you will have opportunities to:

- Be involved in Fintech business with ZaloPay - expected to be one of the leading e-payment products in Vietnam;- Wide up your knowledge in Risk management area of Fintech/ E-commerce industry;
- Be in charge of Risk management policy & operation for Wallet & Promotion Abuse - key pillars of Consumer Risk at ZaloPay;- Work with our experts and get knowledge or deep insights (e.g., market, trends, user behaviors, etc.) from other components of Fintech area (e.g., business intelligence, data analysis, tech, product, etc.);
- Become a full-time employee as a Risk Analyst or Risk Data Analyst

**What you will do**
- Understand and maintain risk management process for promotion abuse;
- Do Risk assessment of promotion campaigns and product features before launch, define strategies and risk mitigation plan;
- Work closely with Growth & Product team on continuously refining the promotion mechanics and Risk requirements to control, reduce abusive loss & cost without impeding user experience for the good users;
- Monitor the status of promo abuse, account take over and take actions to stop fraud during promo & product launch;
- Deep-dive into suspicious fraud cases to identify malicious behavior, vulnerabilities;
- Work closely with Risk Data Analyst & Scientist on:
+ Analyzing normal users and promotion abusers to propose new mechanics/rules for further reducing abuse loss rate and false-positive rate;
- + Proposing mechanics/rules to increase coverage rate of Risk Engine with low impact to normal users;

**Yêu cầu**:

- - From university with one of following fields: business related, economics, information technology
- Be open-minded, eager to learn new things and embrace challenges;
- Logical thinking and problem solving skills - ability to identify the root cause, evaluate potential loss, user experience impact; and quickly give solution;
- Great communication skills - ability to communicate well with teams to give persuasive opinions and define rules;
- Ability to manage multiple tasks and deadlines;

**Nice to have**:

- Ability to interpret data, analyze and visualize results with tools;
- Ability to work well in a fast-paced environment;
- Fluent in English

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