Qmm for So/tcr-vh

3 days ago

Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Overall responsible for Quality Assurance in SO/TCR-VH:

- Release quality related documents of local SO/TCR-VH to QMS of Bosch Service Solution (SO)
- Facilitate effective process / tools implementation / delivered quality
- Release the quality related data/reports to SO/QMM and delivery service teams
- Perform/coordinate/facilitate the quality activities across SO/TCR-VH

QMM operation focus:

- Maintain SO/TCR-VH MSR databases, repository folders, Process Databases
- Release “QMM MSR”, “Newsletter”, “QMS Release”, “Metrics baselines”, etc
- Perform/Prepare data for analysis at SO/TCR-VH level and lower if required.
- Coordinate the external audits/appraisals, training/seminar/workshop, internal
- Evaluate the waivers or Alternate Practices, Learning audits, CARs

Improvement journey:

- Support/Perform the Customer Complaint analysis, Client Feedback Handling tool tracking
- Support the baseline metrics at SO/TCR-VH level and lower if required
- Support the Client Satisfaction Survey
- Support/Perform the process improvement / process harmonization with Clients (where applicable)
- Support/Perform CIP activities across SO/TCR-VH

Delivery Service focus:

- Quality Analyst for different services of SO/TCR-VH
- Perform Process Audits for services as per schedule

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Additional Information
Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities
- Working in one of the Best Places to Work in Vietnam
- Join a dynamic and fast growing global company (English-speaking environment)
- 13th-month salary bonus + attractive performance bonus (you'll love it) + annual performance appraisal
- 100% monthly basic salary and mandatory social insurances in 2-month probation
- Onsite opportunities: short-term and long-term assignments
- 15++ days of annual leave + 1 day of birthday leave
- Premium health insurance for employee and 02 family members
- Flexible working time
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- Fitness & sport activities: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- University degree or Engineering degree in IT Computer science
- = 5 years of experience
- Office experience and Reporting skill: MS Excel, Word, PPT, VBA
- Good Communication skills in English Language
- Data collection and analysis
- Customer service orientation
- Planning and organizing skill
- Internal Auditor, Quality Auditor skill
- Teamwork, Able to work with different stakeholders and get their commitment
- Patience, Working under pressure, Conflict management
- Experience on ISO 9001:2015, QMM, Project Management is an advantage

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Dệt May,Dệt May/Da Giày

Trung cấp - Nghề
Không yêu cầu

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