Transmission Engineer

7 months ago


Hanoi, Vietnam NIC HR Full time

Field maintenance, handling all field maintenance in network, like corrective and preventive maintenance & also network changes that requires physical intervention
- Delivery of the contracted services in the designated geographical area for Transmission Network
- Meeting the contracted KPI’s in the designated geographical area for Transmission Network
- Customer Satisfaction in the designated area for Transmission Network
- Deliver Contracted KPI’s, ensure no service credits or penalty
- Responsible for all Change Request activities
- Employee performance and satisfaction of the assigned employees
- Ensure Zero or process deviations for Transmission Network
- 1st level of escalation for customer complaints and major network incidents
- Transmission related training sessions for field engineers
- To Manage and control operational resources and costs



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