Officer, Field Debt Collection
2 weeks ago
28 Mar 2024**Officer, Field Debt Collection (40001233)**:
- Category: Unsecured Collection- Job Type:
- Facility: Debt Collection**Job Purpose**:
- Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Techcombank's regulations/processes, ensure progress and quality of assigned work.
- Contribute to the enhancement of efficiency in debt settlement activities by contributing ideas to develop debt settlement processes and guidelines
- Contribute to the enhancement of efficiency in credit operations by participating in fraud detection in the operational process
**Key Accountabilities (1)**:
I. General Responsibilities:
- Strictly follow Techcombank's Labor Regulations
- Perform work in accordance with policies, regulations, procedures, internal guidelines..., and service quality commitments.
- Comply with Techcombank's training and work arrangements
**Key Accountabilities (2)**:
II. Professional Responsibilities
1. Implement the field strategy, search, verify information and urge customers to pay back debts:
- Receive customer list, study historical records to understand customer information, debt and arrange priority list for handling, prioritize the implementation of collection of high-risk customers
- Implement Field Collections according to the right scenario and strategy, fully record operational results on the data system, ensuring KPIs are met.
2. Implement the risk mitigation plan arising in the process of Field Collection:
- Receipt of customer requests
- Evaluate and analyze the current situation of customers and/or operational status
- Proposing on suitable risk mitigation plan
- Deploy the approved risk mitigation plan
3. Participate in fraud detection in the operational process:
- Implement fraud detection in the process of checking customer records and actually touch to customers
- Notify manager about customers with fraud signal
- Coordinate with related parties to provide customer information with the consent of competent approval.
4. Contribute to the development/correction of policies, collection operation methods
- Receive requests for participation/commenting on documents
- Research and propose comments/construction/editing of documents
**Key Accountabilities (3)**:
III. Perform other related tasks as requested by upper-level managers
**Key Relationships - Direct Manager**:
Manager, Field Debt Collection/ Director, Collection
**Key Relationships - Direct Reports**:
None
**Key Relationships - Internal Stakeholders**:
Relevant functions at Techcombank
**Key Relationships - External Stakeholders**:
- Professional departments/branches/transaction offices of the debt transferor;
- Competent state agencies such as local authorities, police, courts, procuracies, judgment enforcers,... - Other relevant organizations and individuals.
**Success Profile - Qualification and Experiences**:
Degree/Occupation: College graduate or higher
Experience: At least 01 years of experience in collection
English: According to the regulations of the Techcombank from time to time
Expertise:
- Experience in unsecured collection is preferred
- Preferably those having professional knowledge in the field of law, economics, finance and banking.
- Understanding the debt transferor's system and products and the Techcombank's debt settlement policies
-
Officer, Field Debt Collection
2 weeks ago
Hanoi, Hanoi, Vietnam Techcombank Full time22 Aug 2023Officer, Field Debt Collection :Category: Operations DivisionJob Type: Facility: Debt CollectionJob Purpose: Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure progress and quality of assigned work....
-
Officer, Field Debt Collection
2 weeks ago
Hanoi, Hanoi, Vietnam Techcombank Full time24 Jan 2024Officer, Field Debt Collection :Category: Unsecured CollectionJob Type: Facility: Debt CollectionJob Purpose: Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Techcombank's regulations/processes, ensure progress and quality of assigned work....
-
Officer, Field Debt Collection
4 weeks ago
Hanoi, Vietnam Techcombank Full time22 Nov 2023**Officer, Field Debt Collection (40001233)**: - Category: Operations Division- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Techcombank's regulations/processes, ensure progress...
-
Officer, Field Debt Collection
3 weeks ago
Hanoi, Vietnam Techcombank Full time24 Jan 2024**Officer, Field Debt Collection (40001233)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Techcombank's regulations/processes, ensure progress...
-
Senior Officer, Field Debt Collection
2 months ago
Hanoi, Vietnam Techcombank Full time4 Jul 2023**Senior Officer, Field Debt Collection (40001232)**: - Category: Operations Division- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure progress...
-
Senior Administrator
2 months ago
Hanoi, Vietnam Techcombank Full time8 Apr 2024**Senior Administrator, Field Debt Collection (40001234)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure...
-
Senior Administrator
3 weeks ago
Hanoi, Vietnam Techcombank Full time19 Mar 2024**Senior Administrator, Field Debt Collection (40001234)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure...
-
Senior Administrator
3 weeks ago
Hanoi, Vietnam Techcombank Full time19 Feb 2024**Senior Administrator, Field Debt Collection (40001234)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure...
-
Senior Administrator
4 weeks ago
Hanoi, Vietnam Techcombank Full time8 May 2024**Senior Administrator, Field Debt Collection (40001234) 1**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure...
-
Senior Administrator
3 weeks ago
Hanoi, Vietnam Techcombank Full time15 Apr 2024**Senior Administrator, Field Debt Collection (40001234)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure...
-
Senior Administrator
5 days ago
Hanoi, Vietnam Techcombank Full time2 May 2024**Senior Administrator, Field Debt Collection (40001234)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure...
-
Senior Administrator
4 days ago
Hanoi, Vietnam Techcombank Full time31 May 2024**Senior Administrator, Field Debt Collection (40001234)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Đảm bảo xử lý khoản tín dụng được yêu cầu hiệu quả: thu hồi khoản nợ trong thời gian yêu cầu, đảm bảo chất lượng công việc được giao - Nâng cao...
-
Senior Administrator, Debt Collection
3 weeks ago
Hanoi, Vietnam Techcombank Full time17-Apr-2023**Senior Administrator, Debt Collection (40001240)**: - Category: Operations Division- Job Type: - Facility: Debt Collection**Job Purpose**: Ensure the efficiecy of debt collection based on the balance with the quality of service provided to customers through calling for low-risk customer, complying with regulations/processes, ensure the progress...
-
Senior Administrator, Debt Collection
2 weeks ago
Hanoi, Hanoi, Vietnam Techcombank Full time17-Apr-2023Senior Administrator, Debt Collection : Category: Operations Division Job Type:Facility: Debt CollectionJob Purpose:Ensure the efficiecy of debt collection based on the balance with the quality of service provided to customers through calling for low-risk customer, complying with regulations/processes, ensure the progress and quality of the...
-
Senior Officer, Strategic and Performance Debt
2 months ago
Hanoi, Vietnam Techcombank Full time6 May 2024**Senior Officer, Strategic and Performance Debt Collection (40001229)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Improve the efficiency of debt collection activities on the basis of implementing: + Propose to build operating models, regulations, modern and effective systems/tools to meet the...
-
Hanoi, Vietnam Techcombank Full time6 May 2024**Senior Officer, Strategic and Performance Debt Collection (40001229)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Improve the efficiency of debt collection activities on the basis of implementing: + Propose to build operating models, regulations, modern and effective systems/tools to meet the...
-
Senior Officer, Strategic and Performance Debt
3 weeks ago
Hanoi, Vietnam Techcombank Full time20 Mar 2024**Senior Officer, Strategic and Performance Debt Collection (40001229)**: - Category: Unsecured Collection- Job Type: - Facility: Debt Collection**Job Purpose**: - Improve the efficiency of debt collection activities on the basis of implementing: + Propose to build operating models, regulations, modern and effective systems/tools to meet the...
-
Northern Head Office- Field Collector- Nhân Viên
2 weeks ago
Hanoi, Hanoi, Vietnam Shinhan Bank Full time**Work Location**Ha Noi (Nam Tu Liem District)**Job Level**Experienced (Non - Manager)**Job Type**Permanent**Qualification**College**Experiences**1 Years**Salary**Negotiable**Industry**Banking, Finance / Investment**Deadline to Apply**16/02/2023**Job Benefit**:- Insurance- Training & Development**1. Nhân viên thu hồi nợ**: Trực tiếp thu hồi nợ...
-
Collection Supervisor
7 days ago
Hanoi, Vietnam Công Ty Tài Chính TNHH MTV Shinhan Việt Nam - Chi Nhánh Bình Dương Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary: Collection Supervisors is an integral part of the Collection team and the organization. In this role, Collection Supervisors make a work plan for the months/weeks and manage the activities of their staff while concurrently overseeing activities related to collections and customer...
-
Credit Officer
3 weeks ago
Hanoi, Vietnam Sika Full time**Company Description** Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 103 countries, manufactures in over 400 factories, and develops...
