Partner Management and Supply Chain Manager

2 months ago


Thành phố Hồ Chí Minh, Vietnam Abbott Laboratories Full time

**SUMMARY**

This is a critical role in the organization, the incumbent will take part into the management team and is responsible for building and maintaining a platform to manage business partners, driving partner performance, and ensuring mutual business growth. This role involves working closely with cross-functional teams (sales, marketing, product, etc.) to ensure the partner’s goals align with the company's objectives and ensuring the delivery of value from the partnership.
- Manage partners including distributors and sub-distributors.
- To lead and manage the end-to-end supply, demand, and inventory.
- To coordinate and communicate with cross functions team both local and regional (Ops, RA, QA, Commercial, Finance, Market Assess, sourcing plant) in term of product availability or discontinuity.

**MAIN RESPONSIBILITIES**

**_ I. PARTNER MANAGEMENT_**

1. Manage Partnerships:

- Onboard new partners to meet company growth objectives.
- Manage contracts and agreements to maximize profitability and foster strong partnerships.

2. Strategy and Planning:

- Collaborate with internal teams to develop and execute partnership strategies.
- Align partner activities with the overall business objectives and goals.

3. Partner Support and Performance Monitoring:

- Act as the primary point of contact for partners, addressing their needs and concerns regarding contracts, prices, quality issues, training request.
- Develop joint business plans with partners to ensure shared success.
- Track, analyze, and report on partner performance, setting metrics for success.

4. Cross-functional Collaboration:

- Work closely with sales, marketing, and product teams to ensure partners are fully enabled and supported.
- Provide partners with the necessary tools and resources to succeed.
- Conduct training sessions to educate partners on product offerings and sales strategies.

5. Problem-Solving and Issue Resolution:

- Identify and resolve conflicts or issues that may arise in the partnership.
- Work to enhance communication and collaboration between the company and partners.

**_ II. SUPPLY CHAIN MANAGEMENT_**
- Lead monthly Demand & Supply meeting with Marketing, FF & Ops, provide guidance to team to maintain the forecast accuracy level.
- Monthly build demand and supply request and submit forecast which ensure the replenishment aligned with production plan and maintain DOH meet targeted DOH.
- Work with cross functions team (Ops, RA, QA) to factor the update/change of product availability to the ADS.
- Work with manufacturer for product supply with excellent communication. Keep tracking supply schedules for imported products, verifies shipping documentation for imported products’ customers clearances.
- Do analyses the inventory projection and provide suggestion/ follow up with cross function for mitigation action.
- Monitor supply/demand operational performance versus goals and manages variances appropriately e.g customer service, forecast accuracy, back orders/ sales loss, escalation, and report submission to regional.

**MINIMUM BACKGROUND/ EXPERIENCE REQUIRED**
- Minimum 5 years experiences:

- Related to distribution, CRM or sales.
- Related to Logistics, Demand Planning experience.
- Proficient in verbal and written communication in Vietnamese and English
- Expert in Microsoft Office, especially excel.

**MINIMUM EDUCATION REQUIRED**
- Bachelor’s degree in any major.
- Supply Chain Management/ International Business/ Business Administration/ Finance is a plus.



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