Customer Service Executive
5 days ago
ABOUT METUB
- METUB Network, operated by Metub Vietnam JSC, is the leading digital media and entertainment and YouTube multi-channel network in Vietnam with an extensive network of 2500+ content creators, generating over 7 billion views monthly ranging from top celebrities to top vertical endemic creators.
- Our goal is to make it possible for content creators, be it celebrities, influencers, eSports playersto “live by passion” - earn enough to turn their passion into a professional career. METUB operates in Media & Entertainment segments, providing creator services to produce & distribute content, and providing brand services to deliver successful content partnership/influencer marketing campaigns. We are also expanding into Commerce to finish our ecosystem which is built around Creator-led businesses.
- METUB welcomes all talents with a strong ambition to grow personally while contributing to the development of the influencer-led economy.
ABOUT THIS JOB
- Contribute to the business growth of project.
- Clarify and resolve the customer's complaints, issues, or follow the escalation process.
- Collect data and consolidate report every day.
- Other tasks assigned by Line Manager.
QUALIFICATIONS
- Experience in related field.
- Proactive, with excellent organizational and problem-solving skills.
- Strong communication, interpersonal, and customer service skills.
- Understanding of business model and products.
- Good English
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