Senior Nodejs Engineer

4 weeks ago

Ho Chi Minh City, Vietnam The Wise Seeker Services Full time

In the U.S., our major operations span over 50 cities in 23 states, employing 7,000 people who provide innovative products and solutions to commercial and government customers across diverse market segments.

Location: Ho Chi Minh

Sector: Engineer

Personnel in charge: 0

We are seeking a skilled and proactive BackEnd Engineer to join our dynamic team. As a BackEnd Engineer, you will play a crucial role in maintaining, enhancing, and optimizing our system to ensure its seamless performance and reliability. Your expertise will be vital in delivering exceptional service to our customers and ensuring the smooth operation of our platform.

**Functions**
- Bug Fixing and Enhancements: Collaborate with crossfunctional teams to identify, troubleshoot, and implement solutions for system defects and enhancements. Utilize your expertise in JavaScript (NodeJS), HTML/CSS to resolve technical issues and improve system functionality.
- Service Level Agreement (SLA) Adherence: Be a key contributor in fulfilling the Service Level Agreement by promptly addressing technical issues and deploying system engineers to site as necessary.
- Defect Resolution: Take ownership of defect reports from customers and ensure that these issues are resolved within the stipulated SLA period.
- Change Request Implementation: Participate in the identification, evaluation, and implementation of change requests, contributing to the continuous improvement of the system.
- Routine Maintenance: Undertake regular monthly maintenance activities, including preventive, corrective, and adhoc tasks, to uphold the system's stability and optimal performance.
- System Performance and Reliability: Play a pivotal role in diagnosing and addressing system bugs, downtimes, user
- related problems, and performance issues that hinder users from utilizing the system as intended.

**Requirements**:

- Proven 4+ year of experience as a BackEnd Engineer or in a similar role.
Proficiency in the following technologies:
+ JavaScript, particularly NodeJS.
+ HTML/CSS for web interface design and development.
Strong analytical and problemsolving skills to troubleshoot technical issues effectively.
- Good English communication skills to collaborate with crossfunctional teams and convey technical concepts to non
- technical stakeholders.
- Prior experience in adhering to SLAs and delivering highquality service to customers. Ability to work both independently and as part of a team, demonstrating strong teamwork and collaboration.
- Detailoriented mindset and dedication to delivering reliable solutions.
Bachelor's degree in Computer Science, Information Technology, or a related field

**Skills**
- Strong problemsolving skills and a proactive approach to addressing challenges.

**Benefits**
- Meal & transportation allowance
- 13th salary
- 14 annual leave days
- Laptop provided
- Flexibility to hybrid work (3 days at office 4 days/week during probation)
Ability to travel occasionally to cowork with the team in Singapore
- Growth and learning opportunities
- Social and Health insurance under Vietnamese Labor Law (Full social insurance)

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