Senior Creative Experience Designer

4 weeks ago

Can Tho, Can Tho, Vietnam InsideSources Full time

Job Title: Senior CX Designer

Company: Insidesource

Job Description:

Join Insidesource as a Senior CX Designer and contribute to the development of innovative client-led experiences, fostering a culture of accountability, and driving design excellence.

**Key Responsibilities:**

  • Design Culture:
    • Model and foster a culture of accountability.
    • Model and foster a "leading with curiosity" mentality.
    • Support a culture of knowledge-sharing.
    • Ensure design excellence through professional development and skills assessment.
  • **Creative Experience Engagement:**
    • Engage with the A+D and client community through design-led experiences and professional affiliations.
    • Partner cross-functionally to execute project strategy, programming, and solutions development.
    • Collaborate with Creative Strategy Director/CX team to evolve vendor strategy.
    • Provide ongoing contribution to sales and design teams towards enhanced product solutions.
  • **Creative Experience Leadership:**
    • Best Practices Collaboration: Work closely with Creative Director and other Creative Strategy team members to model best practices for connecting creative and branding strategy with project implementation.
    • Creative Professional Development: Work closely with Design and Sales leaders to expand professional and creative development of all team members, including yourself.
    • Content Creation: Collaborate with Design and Marketing towards on-going development of Sales and Creative Experience resources and tools.
    • Mentorship: Mentor Sales and Design team through project engagements, to elevate project approach to creative and innovative solutions.
  • **Project Delivery:**
    • Assume responsibility for the overall completion of projects, including programming, strategic planning, conceptual designs, space planning, presentations, design development, and production.
    • Proactively identify project risks, offering creative solutions and alternatives.
    • Establish and manage design project budgets, project scope, contracts, and coordinate deliverables with internal and outsourced design resources.
  • **Insidesource Core Responsibilities:**
    • Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused.
    • Participate in All Company Meetings and Regional Town Halls.
    • Embody diversity, equity, and inclusion in our Insider community and business practices.

**Requirements:**

  • Design firm experience preferred.
  • Understanding of and/or working on RFPs.
  • Furniture product and specification knowledge.
  • Excellent and effective visual, oral, and written communication skills.
  • Advanced understanding of the design dealership model.
  • Ability to assess, audit, and identify gaps and opportunities in process.
  • Proven ability to design process and develop change management strategies.
  • Effective leadership and mentoring skills.
  • Effective collaborator with leadership, team members, and other departments.
  • Outstanding project management/organizational skills.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Power Point).
  • Proficiency in Smartsheet and other organizational communications tools.
  • Proficiency in CET + Specification Software.
  • Ability to explore emerging software and technology tools in support of design development and visualization.
  • Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments.
  • Ability to see the big picture and integrate into day-to-day tasks and activities.
  • Excellent and effective oral and written communication.
  • Excellent analytical and problem-solving skills.
  • Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction.

**Pay Range:** $100k - $120k

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