Risk Response Investigator, Spx Express

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

  • Respond to realtime incidents or crises, proactively identify and evaluate emerging risks
  • Work with/as the first line of defense to identify, assess and resolve risks of all risk types and coach the business to design and implement controls
  • Monitor risks against limits and thresholds and work with risk owners/group risk team to resolve them within a set timeline
  • Implement the risk incident management process including registration of risk events, managing and delivering risk incident reports
  • Conduct postmortem investigations that provide critical insights to our internal cross functional stakeholders and deliver actionoriented assessments
  • Produce respective reports to management and other relevant stakeholders
  • Conduct presentations and training in risk identification and mitigation.
  • Perform risk assessment from regulatory developments and industry mandates and communicate the risk vision and objectives to various groups to drive the alignment of risk policies or procedures
  • Develop and implement operational risk policies, risk procedures, and key risk indicators
  • Constantly develop and maintain risk tools and systems
  • Other tasks assigned by the manager

Requirements:

  • Bachelor's degree in a related field
  • At least 1 2 years of working experience focusing on operational risk management or a related role preferably logistics platform/operations
  • Good at managing stakeholders and constant changes.
  • Strong analytical and problemsolving skills and attention to details
  • Highly responsible and trustworthy with respect to timeline or deliverables
  • Good command of spoken and written in English
  • Knowledge of Ecommerce risk management is a plus
  • Persuasive
  • Assertive
  • Inquisitive


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full time

    Job Advert DetailsSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Virtuos Games Full time

    Location Vietnam, Ho Chi Minh City - Glass Egg, Vietnam, Ho Chi Minh City - Sparx*- Department ITPLAY, GROW and WINTo be a part of Virtuos means to be a creator and aim at excellence.At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the...

  • Risk Analyst

    1 month ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Bitfinex Full time

    Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers.Founded in 2012, Bitfinex was one of the first professional platforms set up to accommodate for the booming interest in cryptocurrency trading. Since then, our team has gained invaluable experience whilst cementing our...

  • Risk Analyst

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Bitfinex Full time

    Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers.Founded in 2012, Bitfinex was one of the first professional platforms set up to accommodate for the booming interest in cryptocurrency trading. Since then, our team has gained invaluable experience whilst cementing our...

  • Risk Analyst

    4 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Bitfinex Full time

    Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency traders and global liquidity providers.Founded in 2012, Bitfinex was one of the first professional platforms set up to accommodate for the booming interest in cryptocurrency trading. Since then, our team has gained invaluable experience whilst cementing our...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentShopee & SeaMoney Programmes- LevelEntry Level- LocationVietnam - Ho Chi Minh CityShopee and SeaMoney offers a range of programmes designed for those who seek to make a difference with technology and become future leaders of the industry. Find your fit in our graduate and undergraduate programmes across the region.About the Team: SPX Future Leaders...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam HSBC Full time

    Job Advert DetailsSome careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentRisk Management- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time

    $2,000 - $3,000 Financial ServicesRESPONSIBILITIES: Contributes to the analysis and preparation of reports for Internal Management, Regulators, Auditors, etc. that detail risks inherent in Credit, Market, Operational or other Risk Portfolios.Reporting can cover a variety of areas including but not limited to: portfolio concentrations, limit exceptions,...

  • Risk Analyst

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentRisk Management- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Manulife Full time

    _Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _Working...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Savills Vietnam Full time

    RESPONSIBILITIESClient acceptance Ensure compliance with client acceptance requirements, including antimoney laundering and conflict checks. Develop and improve client acceptance policies and procedures. Manage document procedures and conflict register. Support policy implementation and audits. Conduct client acceptance training. Drive adoption of standard...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Head of IT Risk

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential plc Full time

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Head of IT Risk

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam UOB Vietnam Full time

    About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...