Assistant Store Manager

2 weeks ago


Hanoi, Hanoi, Vietnam Adecco Full time

Job summary:

A leading retail chain is currently looking for an Assistant Store Manager in Hanoi


This Assistant Store Manager will support Store Manager in overseeing the sales and operations of the shop, driving associates to achieve sales targets and ensuring KPIs are met by managing the sales floor, inventory, replenishment, display and customer service.


Responsibilities:

-
Customer Service Management: To understand, anticipate and satisfy the needs of customer: to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns;

  • Product Management: Correctly controlling the product in your section to meet sales objectives assigned by direction, and to transmit the relevant information in terms of the product: to make orders effectively, to have an active presence and help organize the process of receiving merchandise; to be responsible for optimizing the stock;
-
Staff Management:To select, train, develop, maintain and organize the store team: to be responsible for selecting the best people for the post, and help with their integration into the company; to organize personnel and control budgets for internal personnel;
-
Budget control: To control and protect all the store's assets; to inform the store manager about the provision of material for their section; to organize the inventory and control wastage in their section, in line with the objectives of the Company; and to be responsible for complying with all the rules for using the cash registers and the administrative procedures of the Company.

Experience requirements:

  • At least 3 years' experience in retail;
  • Interest in fashion, trends, and designers;
  • Strong customer service skills; Experience in team management;
  • Fair English and PC skills (MS Office, user level).

Education requirements:

  • At least college level in any discipline
  • Fair English and PC skills

Contact Person:

Hoa Pham

Adecco

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