Claim Executive, Health

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam WTW Full time

The Role

  • Consulting with clients on complex losses, providing guidance and assistance with emphasis on claims preparation, submission, and resolution;
  • Analyzing claims and coverage issues while guiding the claims process;
  • Researching legal decisions and judgments on insurance contracts and claims as required;
  • Preparing reports on claims disputes for management review and guidance;
  • Making recommendations to clients as appropriate for alternative dispute resolution;
  • Working closely with Account Managers and Brokers to resolve coverage disputes with insurers;
  • Coordinating and attending claims settlement meetings with clients and insurers;
  • Assisting in the development and maintenance of quality control standards;
  • Developing and maintaining working collaborations claims professionals;
  • Maintaining accurate time management records for billing purposes;
  • Actively participate in projects of WTW
Other tasks assigned by the Company

The Requirements

  • University degree
  • English & Vietnamese Fluency
  • Extensive knowledge of insurancerelated policies and legislations
  • Excellent conflict resolution skills
  • Strong written communication skills
  • Proactive and autonomous
  • Longterm commitment
  • Good communication, time management and problemsolving skills
  • Clientoriented, innovative and critical sense
  • Be able to work under high pressure
Willis Towers Watson is an equal opportunity employer

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