![Shopee](https://media.trabajo.org/img/noimg.jpg)
Escalation Lead
2 weeks ago
DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.
The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.- Manage daily operation of user verification, and ensure all agents' performance reaches the targets of productivity, and accuracy to detect realtime abusive/fraudulent behaviors.
- Handle user appeals/ escalated, critical/ hard cases, and be responsible for issues or incidents related to users' investigation.
- Be responsible for coordinating with supervising departments to detect & prevent irregular transactions, and fraudsters.
- Collaborate with relevant team to investigate user behavior, and provide new insights to contribute to process and SOP development
- Assist manager in other tasks assigned
Requirements:
- 2+ years of experience in tech/or ecommerce companies
- Resultoriented, selfdriven, positive attitude, and team player striving for team success
- Critical thinking, problemsolving, good at leadership, data analysis
- Proficiency in English both written and verbal communication, good at MS packages (Excel, PowerPoint)
- Bachelor's degree
-
Product Owner Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam One Mount Group Full timeOne Mount Group Five Star Tower (Up Coworking), 28bis Mac Dinh Chi, Ho Chi Minh., District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills:Product ManagerAgileTeam LeaderTop 3 reasons to join us: Môi trường đẩy nhanh phát triển năng lực Nơi quy tụ nhân tài người Việt trên toàn cầu Văn hóa thành công, đề cao sáng...
-
Facilities Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam JLL Full timeJLL supports the Whole You, personally and professionally.How we support the Whole You:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits philosophy is...
-
Service Resolution Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam TikTok Full timeResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's...
-
Quality Assurance Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Novartis Argentina Full timeJob ID BR- Feb 17, 2023- VietnamJob Description:1886 We have more than 130 years of experience treating patients. Sandoz, a division of Novartis, is a global leader in Generics and Biosimilars and is committed to playing a leading role in improving access to medicines worldwide. As Quality Assurance Lead, you ensure all qualityrelevant processes within the...
-
Software Test Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam OPSWAT Full timeOPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...
-
Technical Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam SoftwareONE Full timeJob Function:Cloud & Software Services Why SoftwareONE?:The role: The Technical lead will be responsible for managing local delivery and presales resources to provide high level of services and maintain their efficiency. Resource management: planning resources workload based on current and upcoming activities, development plans for engineers, improving...
-
End User Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam NavigosSearch Full timeWhat We Can Offer:Summary:This position is accountable for leading the technology team that supports the enterprise technology for end users (staff & students).The scope includes managing end user related technology: education hardware & software, Printing service, end user's devices management & software package deployment. This role will also be...
-
AMS Team Lead
6 days ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Deloitte SEA Full timeAMS Team Lead - SuccessFactors (Employee Central)Service Line / Portfolios: Enterprise Technology & PerformanceAbout the PositionAre you ready to lead a dynamic team in the realm of SuccessFactors, particularly focusing on Employee Central? At Deloitte, we provide a one-of-a-kind career journey aimed at inspiring and empowering individuals like yourself to...
-
Productivity Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty Cổ Phần Mondelez Kinh Đô Việt Nam Full timeCông Ty Cổ Phần Mondelez Kinh Đô Việt Nam:Trên 300 ngườiProductivity Lead (Biscuits & Chocolates): Hạn nộp hồ sơ: 22/01/2023 Lượt xem: 1174 Đăng ngày: 11/01/2023***Yêu cầu kinh nghiệmHơn 5 nămMức lươngThoả thuậnCấp bậcQuản lý cấp caoHình thức làm việcToàn thời gian cố địnhThông tin: Nghề...
-
Kol Management Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full timeDepartmentMarketing- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and...
-
Lead Business Analyst
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full timeResponsibilities: Responsible for the business analysis process and practice within the company product delivery and management frameworks Embed and improve the BA process Gather and analyse business requirements providing innovative solutions for IT systems. People management responsibilities for a team of business BAs in the team The Business Analyst Lead...
-
Company Project Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Abbott Laboratories Full timeSUMMARY: End to end design, detailing, execution and project management of key projects of EPD Vietnam. The position is responsible for working with and/or leading crossfunctional teams across the commercial divisions and support functions EPD Vietnam to execute strategic / substantial projects to ensure the business goal achievement vs. committed KPIs....
-
Quality Assurance Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full timeDepartment Operations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...
-
Technical Team Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam OPSWAT Full timeOPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...
-
Company Project Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Abbott Laboratories Full timeSUMMARY End to end design, detailing, execution and project management of key projects of EPD Vietnam. The position is responsible for working with and/or leading crossfunctional teams across the commercial divisions and support functions EPD Vietnam to execute strategic / substantial projects to ensure the business goal achievement vs. committed KPIs....
-
Facilities Coordinator, Site Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam JLL Full timeJLL supports the Whole You, personally and professionally.Site LeadIntegrated Facilities ManagementWhat this job involves:Keeping a well-oiled workplaceTogether with the facilities management team, you'll help ensure that maximum customer experience is provided to client stakeholders and external vendor partners. Staff and all parties should enjoy a safe and...
-
Software Engineering Team Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam OPSWAT Full timeOPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...
-
Business Analyst Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Tyme Full timeBusiness Analyst Lead:Tyme- Ứng TuyểnBusiness Analyst Agile English- Đăng nhập để xem mức lương HIU Tower, 215 Điện Biên Phủ, Phường 15, Binh Thanh, Ho Chi Minh Xem bản đồ Linh hoạt 8 giờ trước3 Lý Do Để Gia Nhập Công Ty:Excellent environment and team to help you grow. Competitive salary and learning culture....
-
Senior Technical Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam HEX TRUST VIETNAM Full timeSenior Technical Lead (Java, Golang):HEX TRUST VIETNAM- Ứng TuyểnTeam Leader Java Golang- Đăng nhập để xem mức lương 16 Nguyễn Trường Tộ, Phường 12 (Quận4),, District 4, Ho Chi Minh Xem bản đồ Tại văn phòng 5 giờ trướcMô Tả Công Việc:About Hex TrustHex Trust is Asia's leading provider of digital asset custody...
-
Business Analyst Lead
2 weeks ago
Ho Chi Minh City, Ho Chi Minh, Vietnam Tyme Full timeTyme HIU Tower, 215 Điện Biên Phủ, Phường 15, Binh Thanh, Ho Chi Minh Hybrid Posted 1 day ago Skills:Business AnalystAgileEnglishTop 3 reasons to join us: Excellent environment and team to help you grow. Competitive salary and learning culture. Premium health care for you and your family.Job description:Your impact and contribution:As the Business...