Sea Import/export Executive

2 weeks ago

Hanoi, Hanoi, Vietnam Toll Group Full time
Company Description

Global Forwarding delivers cargo across our global network via road, rail, sea, and air.

From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.


Job Description:

  • Assign jobs and guide the Operation & Customer service team to operate all business to meet customer's requirements.
  • To comply with TOLL regulation about Compliance/ Code of Conduct.
  • To build the relationship with customers to have a deep knowledge of customer needs.
  • To communicate with different type/ level of people to establish a rapport with team members and other departments.
  • To build the strong team and develop a positive relationship among team members.
  • To establish and maintain a close cooperation with local and overseas colleagues and partners.
  • Negotiate with carriers/vendors to get competitive rate.
  • Maintain good relationship with carriers/ vendors.
  • Responsible for TPEB space control, ensure allocation with carriers is maximum usage.
  • Responsible for all reports of Seamaster. Provide monthly analysis the fluctuation in volume, revenue, gross profit.
  • Have deep knowledge about CW1 and AMS, eManifest, ISF, FMC and other filling.
  • To avoid or reduce cost whenever possible. Check & sign job profit for every shipment to make sure billing is done correctly.
  • To monitor and coach all staffs on the filing for outbound cargo to USA, ASIA.
  • To closely focus on the achievement of targets (KPI's) as set by the organization (continuous improvement)
  • To perform above and other tasks with the goal of operational excellence and always in compliance with the company rules and regulations.
  • To measure and track individual personal performance and provide the feedback to management team to improve the overall organization performance.
  • Other tasks will be assigned by Branch Manager.

Qualifications:

  • Bachelor/College degree in Logistics, Transportation, Supply Chain Management or related field of study preferred
  • Minimum 3 years experiences in relevant roles both customer service and document
  • Experience in USA or ASIA trade lane
  • Able to use English at work
  • Proficiency in use of Microsoft office programs
Additional Information

Be Connected


With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way.

There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture.

Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless.


  • Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._

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