Operation Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time

Job summary:

Responsibilities:

  • Be a bridge between the Vietnam office and London office for the optimisation of internal operations US-UKVN.
  • Facilitate effective connections between UK
  • Vietnam, ensuring all departments are connected and updated and working cohesive.
  • Strengthen the company's organizational structure and culture.
  • Support sales, operations, purchasing, logistics & production teams.
  • Be responsible for HR Recruitment and Documentation, KPI management in Vietnam.
  • Organize the Vietnam Office to be a professional working place adhering to all working regulations.
  • In charge of all online sales orders.
  • Control of website content and display in consultation with London.
  • Organize product photoshoots with vendors, ensure photos are received within 1 week of photoshoot, manage products' photos for advertising, marketing and website.
  • Oversee color swatch records for all collections & keep up to date records.
  • In charge of sending color swatch boxes to suppliers and ensuring at least one set always remains at the TLC office.
  • Support Purchasing Manager in monitoring product inventory levels in London and New York and ordering as necessary to maintain adequate stock in UK & US Warehouses.
  • Control of carcass inventories and approved samples to be stored at the TLC warehouse in Binh Duong.
  • Respond to UK office enquires regarding stock and carcasses in Vietnam and provide lead times for delivery to US/UK for products.
  • Support to send overseas shipping quotes for UK office when required.
  • Support the ordering of packaging materials on time making sure there are enough materials for each shipment.
  • Ensure Shipping Marks are correct before loading containers.
  • Provide correct paperwork of UK/US shipments to Operations Director in the London office at least 3.5 weeks before container arrival date.
  • Ensure Google sheets is being updated correctly and always has current information available to link UK & VN operations.
  • Organize photos in Dropbox.
  • In charge of Shipping/Logistics.
  • In charge of database in Outlook.
  • Coordinate with Production Manager to create weekly production plan input to shared calendar.
  • Manage shared production calendar and notify team of deadlines.
  • Facilitate and oversee US PO (17) ship outs with local team.

Communication:

  • Send weekly production meeting agenda 1 working day before production meeting to London team.
  • As we have our office in the UK, some flexibility is required with the different time zones. Please be able to communicate sometimes during UK business hours.

Other:

  • In charge of office paperwork, keeping all records updated and current.
  • Updating the Price List with Finance Manager & distributing.
  • Other duties as assigned by Director.

Experience requirements:

  • 5 years or more experience in operations management & office administration.
  • Working experience with US, UK or Europe based companies is a PLUS.
  • Have experience negotiating with various inter departments, suppliers, vendors and subcontractors.
  • Human Resources experience.
  • Experience working with government authorities for necessary paperwork is a PLUS.
  • Experience in the use of Linnworks & ASANA Software. (A plus but not essential as training can be provided)
  • Experience in using the Shopify ecommerce system is a PLUS.

Skills and Abilities:

  • Excellent English language verbal and written.
  • Excellent knowledge of Microsoft Office (Outlook, PowerPoint, Word and Excel)
  • Excellent communication skills.


Excellent organizational skills
  • Be able to selfmotivate and have effective time management.
  • Dynamic and enthusiastic personality.
  • Excellent multitasking skills.
  • Willing to have supplier meetings at the factories in Binh Duong

Education requirements:

  • Bachelor's degree

Contact Person:

Hoang Ngan Nguyen

Adecco
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