Sales Support and Finance Executive

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Full time
$980 - $1,070

RESPONSIBILITIES:

  • Responsible for providing assistance and support to customers by processing client related requests while working closely together with the sales and finance team.
  • Daytoday sales support activities, ensuring high responsiveness to customer queries, requests and orders, with a focus on customer success and satisfaction, retention, and team productivity.
  • Handle and resolve customer requests and complaints.
  • Followup on Accounts Receivables.
  • Supporting Finance Department with posting payments and preparation of filing documents.
  • Preparation of supporting documents for travel and computing of travel allowances for sales managers.
  • Support Accounting manager during projects and (internal and tax) audits.
  • Report to local management on customer servicerelated issues, and order fulfilment incidents that require investigation and resolution with customers, and review of sales processes.
  • Initiate and maintain healthy relationships with key customers and internal stakeholders.
  • Ensure compliance with company policies, sales procedures and finance compliance guidelines.
  • Work with sales support manager on projects and provide objective feedback relative to new or existing sales processes.
  • Provide a high level of support to sales managers/ representatives and customers.
  • Participate in customer visits and negotiations where requested.
  • Travel to regional headquarters in Singapore for trainings and meetings.

REQUIREMENTS:

  • 2+ years' experience in sales support, customer service or backoffice duties.
  • Experience in logistics and warehouse (import / export) or accounting is an advantage.
  • Technicalinclined, with experience using SAP systems and Microsoft Office
  • Fluent in English, both spoken and written.
  • Meticulousness and attention to detail
  • Good administration skills.
  • Friendly and professional, with a positive and openminded attitude.
  • Able to work independently as well as in a team.
  • Proactive and driven.
  • Loyal with a sense of integrity.
  • Critical decisionmaking and analytical skills.

For more information, please contact:

  • Ms.

Nguyen Thi Thu Trang Ext:
516

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