Product Business Analyst

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.

Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.


At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts.

Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.

But we are just getting started We have much room for improvement and many ideas that will further shape the industry.


Key Accountabilities:

  • Be a connection point between the Regional team and local stakeholders, in order to make sure the right features/ products are built at the right time for the biggest business impact and strategic objectives of the company.
  • Discusses and aligns with local teams in Vietnam to develop and launch the first inhouse systems. Connects the Region team with Vietnam teams in terms of system requirements.
  • Manages and coordinates test executions, for internal systems/ products built in the company.
  • Coordinates with the Regional team to maintain delivery schedule of quality products
  • Coordinates with the Regional team to keep stable testing environments; supports other business owners in Vietnam for their testing; follows test process and facilitates QA activities with them closely.
  • Establish analytical framework for your team: partner across stakeholders to define measurement approach, quantify and evaluate success, and develop KPIs and guide tracking efforts for ongoing measurement and reporting.
  • Prioritize and execute what's important: prioritize for both speed and impact, and optimize for return by focusing on work output that scales well and is reusable.
  • Maintain a culture of high quality output and customer service: effectively communicate at all levels, ensure that work gets done well and on time, respond effectively to unexpected obstacles and reallocate resource to get the job done

Key Requirements:

  • Working experience 1 years as Business Analyst, Project Management, Consulting, Corporate Strategy
  • Distinctive analytical and mathematical competence
  • Experience conveying key insights from complex analysis in summarized business
  • Having adequate knowledge of Microsoft Office is a must with advanced Excel skills and SQL skills
  • Bachelor's degree, majoring in Information Business, Economics, Logistics, Mathematics or similar field
  • Good command in English

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