Infrastructure Operations Engineer, Hanoi

2 weeks ago

Hanoi, Hanoi, Vietnam Pentalog Full time

Vietnam (Hanoi)
Job perks: Multiculturality; Agility; Global
About the project:

_How we hire:

_:

  • At Pentalog, excellence is what you'll do. We're guided by a mission to positively impact the software development world._
Pentalog Vietnam is looking for
Infrastructure Operations Engineers to join an interesting and potential project.

Our US client is one of the world's leading companies in developing and manufacturing interventional cardiovascular technology. They focus on high-quality and mínimally invasive cardiovascular products and have around 70 operations worldwide.

Job requirements:

_Must have:
_

  • Minimum of
    2 years of experience as an Infrastructure Operations Engineer or similar roles;
  • Foundational understanding of
    networking, including HP/Aruba with Palo Alto-SDWAN at layers 1 and 2 and CCNA level;
  • Solid experience with
    Oracle, Ubuntu;
  • Handson experience with
    Database Oracle, DB2, MS SQL Server, and MySQL;
  • Strong experience with
    Windows Server, Linux;
  • Experience with public
    cloud (Oracle, AWS, Azure, Alibaba Cloud);
  • Experience with
    server patching and level 2 support for large infrastructure;
  • Good written and verbal communication skills in English.

_ Nice to have:
_

  • Relevant technical certifications (CISA, CISSP, AWS/GCP Professional).

Amazon Web Services (AWS)

Azure Databases

Oracle

Responsibilities:

The IOC would be responsible for cloud, network, infrastructure, servers, storage, and end user compute support.

1.Network Operation Centre (NOC) - monitor and resolve issues

  • Relevant technical certifications (CISA, CISSP, AWS/GCP Professional);
  • Diagnosing and troubleshooting network errors;
  • Tracking and documenting network issues and compiling incident reports;
  • Overseeing the safe installation of hardware systems;
  • Monitoring the performance and capacity of the entire infrastructure.

2. Level 2 Support

  • Monitoring the performance and capacity of the entire infrastructure;
  • Using KB, SOP, and basic troubleshooting to research and diagnose issues prior to passing to L3;
  • Participate in 24/7 oncall rotation and be available for afterhours support as needed.

3. Server Patching - primarily weekends

  • Identifying and fixing flaws in the software, releasing fixed packages, and verifying installation;
  • Ensuring compliance and security updates.

Benefits:

  • Work in Agile teams, enjoy good teamwork, and work in a professional working environment;
  • Possibility to develop your career within an international company;
  • We are a global company, with many offices and projects all over the world (opportunity to travel to other countries where there are Pentalog offices);
  • We provide a professional roadmap, support, and onboard training;
  • Free technical learning courses, foreign language courses (English, French);
  • Enjoy interesting activities: Coding challenges, PentaBAR, Hackathon etc.;
  • 100% of the salary is paid during the probation period;
  • Attractive salary;
  • Social insurance payment is based on the full salary to keep your full benefits;
  • A premium healthcare package (PVI 24/7 health insurance package + an annual health checkup);
  • Flexible working hours, no fingerprint timekeeping;
  • Working days: 5 days/week: from Monday to Friday (we don't encourage working overtime, as we value our colleague's personal time);
  • Paid annual leave: 26 days (11 holidays +15 vacation days);
  • Company equipment: devices and subscriptions used for work (Laptop, Case, Smartphone etc.);
  • Enjoy bonding activities like team building, summer holiday, Christmas party, Happy hour etc.

About Pentalog:


As a leading European Software Services company operating internationally in France, Romania, Germany, Moldova, UK, Vietnam, Mexico, Morocco and USA, we employ over 1,300 engineers and IT experts who work in a very dynamic, multicultural working environment.


At Pentalog, your talents & ambitions are recognized and rewarded; we offer plenty of opportunities to develop, both individually, as well as a professional, and we reward our collaborators who understand the importance of self-improvement.

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