Supply Chain Solutions Assistant Manager

2 weeks ago

Hanoi, Hanoi, Vietnam ups vietnam Full time

The GFF Freight Supervisor (management level) monitors daily operations and guides the development of the Operations function for Ocean Freight, Air Freight, Brokerage and Contract Logistics.

He/She is responsible for complex customer accounts and the coordination of logístical transactions ensuring successful export and import of goods.

This position manages budgets and oversees customer invoicing, allocation, reconciliation of funds, and backlog while generating reports to combine operational data for shipment processing and management review.

He/She uses knowledge and understanding of the comprehensive portfolio to actively engage customers. The Freight Supervisor provides consultation to account executives and develops shipment plans to secure new business opportunities. He/She upholds compliance with laws and regulations, helping maintain customer service commitments and service quality. This position supervises hourly employees, full time non
- manual operations, and interns.

Yêu cầu công việc:

  • Supervises all SCS products: Air, Ocean, Brokerage and Contract Logistics
  • Reviews operational benchmarking to support continuous process improvement.
  • Evaluates quality goals to identify process improvements needed.
  • Distributes daily assignments based on work plan priorities to provide equitable workload distribution and to ensure service levels are met within projected time parameters.
  • Monitors daily operations to ensure performance indices (e.g., balanced scorecard, etc.) are being met and to investigate variances for development of corrective action plans.


Participates in Monitoring and Overseeing Financial Performance- Reviews shipment profit and loss data to assess performance and identify changes in the account strategy.


  • Monitors Days Sales Outstanding and the claims process to ensure revenue and cost control objectives are achieved.
  • Reviews monthly financial reports to compare actual performance against plan.
Supports Supply Chain Solutions (SCS) Business Development- Identifies current and long
- term business development opportunities with other divisions of a client organization to increase revenue.

  • Supports SCS sales initiatives and organic revenue growth to increase SCS business.
  • Assists SCS Sales to secure new business opportunities.
  • Supports regional sales staff to implement business development efforts at the local level.
Promotes Vendor Relations- Builds and maintains relationships with vendors to negotiate and secure competitive rates and quality service standards.

  • Participates in the development of vendor partnerships with commercial truckers, warehouses, appointed brokers, carriers to secure space and/or service to meet customer needs.
  • Facilitates regular carriers to review performance and develop solutions for chronic issues (e.g., delayed shipments, damaged freight, etc.) that affect service quality.
  • Maintains working relationships with carriers/vendors to gain awareness of new developments and modifications within the industry.
Supervises and Develops Others- Provides on
- going feedback and support to improve performance.

  • Holds others accountable to established performance levels to achieve individual and group goals.
  • Determines employees&039; training needs to produce continuous development plans.
  • Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.
  • Resolves individual and group performance issues in accordance with UPS&039;s policies and procedures in a timely manner to motivate and foster teamwork.

Quyền lợi:

Social insurance, health insurance, unemployment insurance

Annual health check
- up, family days, year
- end party and many training opportunities

Dynamic working environment with competitive remuneration.

Cập nhật gần đây lúc:
:10:19

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