Associate Market Manager

3 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Traveloka Full time
Traveloka is Southeast Asia's lifestyle super app with a mission to fulfill the lifestyle aspirations of our users.

Founded in 2012 by ex-Silicon Valley engineers, we set out to solve a central problem: simplifying travel from Indonesia to the world.

That's how we became Indonesia's leading travel platform.

Today we are so much more than that, our suite of products and services - spanning across travel, local services and financial services - provides our users with an end-to-end solution for their lifestyle needs.

From transportation to accommodations, attractions to eateries, and insurance products to financial services, we want to empower the region's fast growing and highly aspirational consumers to enjoy new experiences and explore the world around them.

Traveloka is more than just a workplace.

It's a dynamic environment centered around the people, where you grow to be the best version of yourselves, creating positive impacts on society, and empower people to fulfill their lifestyle aspirations.

Innovation, execution, and continuous development are the traits that Traveloka holds on consistently. Discover what it's really like to unlock your skills and potential through innovation at Traveloka._

  • Identify, prioritize, contact new accommodation properties and ensure pricing and availability competitiveness in assigned market;
  • Manage top accounts own, develop and manage top accounts is assigned destination and ensure the team develops mutually beneficial accommodation property relationships to grow market share;
  • Report & analyze plan with line manager, implement, and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues and opportunities with team and manager;
  • Understand the industry and its developments very good knowledge of pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options and customer booking trends;
  • Optimize use of process and systems
  • Be familiar with full spectrum of business tools and ensure the team makes use of the systems;
  • Guide the hotels to enter information into our system to completion;
  • Work with hotels on promotional activities to increase booking.
  • Rate and inventory competitiveness: Optimize content, rate, and availability competitiveness to increase booking conversion
  • Promotional activities: Secure promotional offers to support the Marketing team, and work with hotels on promotional activities to increase bookings.
  • Partner training: Educate hotel partners on the selfservice features available on extranet
  • Report and analyze follow the plan from the line manager and top management, implement, and monitor agreed KPIs and be able to analyze, and discuss trends, issues, and opportunities with the team and manager.
  • Work on internal projects

Qualifications

  • At least 2 years of work experience in sales or relevant field;
  • Willingness to visit customers and work outside the office;
  • Willingness to make partner calls as a daily basis;
  • Excellent interpersonal, ability to effective communication to various levels (both verbal & written), and negotiation skills;
  • Familiarity with hotel, service, and online travel agent business;
  • Fluent and in Vietnamese and English in writing, speaking & listening;
  • Highimpact personality: intellectual agility, entrepreneurship, empathy in relationships, team player;
  • Hungry, ambitious, motivated, actionoriented, resultsfocused, and metricsdriven;
  • Organization and time management skills, rigor, and attention to detail;
  • Proven followup/persistence when facing challenging situations;
  • Ability to multitask effectively; must be able to change gears quickly without skipping a beat.


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