Supervisor, Key Account Management

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam DKSH Full time

Location:

Ho Chi Minh, VN, VN
Job Function:Sales
Requisition Number:143447
Description:


Job Summary
Coordinate sales, profitability and 5P in-store execution for assigned customers through joint business plans.

General Responsibilities

  • Support superior in managing daytoday operating expenditures against operating budgets to ensure efficient usage of resources
  • Execute processes and strategies (local gotomarket strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Track team progress against key performance indicators and customers' plans. Provide timely feedback to team members on the execution of action plans and development areas
  • Understand customer values, strategies and policies based on networking of contacts throughout customers' organizations to identify business opportunities
  • Coordinate and assist in conducting annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
  • Work closely with the Marketing function on promotional activities and the merchandising and sales teams for promotion updates
  • Coordinate and evaluate the effectiveness of trade programs and recommend opportunities to superior
  • Prepare various reports for assigned customers. Track and highlight unusual increases/decreases in customer demand
  • Evaluate improvement opportunities based on analyses, and coordinate improvement initiatives to enhance customer services and business efficiency
  • Maintain and develop relationships/contacts across all functions and levels within assigned customer responsibility
  • Work closely with the crossfunctional teams (e.g. Trade Marketing, Retail and Supply Chain Management) to ensure efficient and effective execution

Functional Skills and Knowledge

  • Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
  • Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate strong negotiation and communications skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education
Diploma/certificate in Sales/Marketing or related fields

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