Guest Service Officer

1 week ago


Hanoi, Hanoi, Vietnam The Ascott Limited Vietnam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

We are looking Guest Service Officer (Receptionist) with the following responsibilities:

  • Responsible for checking in guests such as registering and assigning rooms to guests and checking out.
  • Manages guests' accounts and information, and apartment availability in the system
  • Receives and transmits messages to guests promptly.
  • Handles guest queries, comments, and complaints, and refers issues to supervisor when necessary.
  • Responsible and accountable for handling and safekeeping of cash and guest valuables.
  • Perform any other duties as required and directed by the Guest Service Manager/ Guest Service Supervisor

Working Location:

  • Somerset West Lake
  • Số 254D Thụy Khuê, Tây Hồ, Hà Nội


Somerset Hòa Bình
  • Số 106 Hoàng Quốc Việt, Cầu Giấy, Hà Nội

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

  • Attractive compensation package
  • Duty meals & Parking Allowance
  • PTI Health care 24/ 13th Month salary & Performance bonus
  • Annual health check
  • Local & International training courses & People Development programs

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Having experience or background in the hospitality industry is preferable
  • Fresh graduates from the Hospitality University or/and Linguistic University (Major: English) are encouraged to apply
  • Knowledge of Microsoft Office eg. MSWord and MSExcel
  • Good coordination skills, meticulous, organized, neat, and diligent
  • Able to converse well in English

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Hành Chính/Văn Phòng,Lễ Tân (Receptionist)

Đại Học
Không yêu cầu

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