Account Executive, Vietnam

1 week ago

Hanoi, Hanoi, Vietnam EBSCO Information Services Full time
EBSCO International is the international operations group of EBSCO Information Services (EIS).

EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users.

Headquartered in Ipswich, Massachusetts, USA, EIS employs more than 2,700 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it.

We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.


Mission
The Account Executive's (AE) primary duty is the management of EBSCO's customers.

The AE is directly responsible for servicing all existing business relationships, securing the renewal of all existing subscriptions as well as selling upgrades and additional products.

The Account Executive is also responsible for generating new sales of EBSCO products and implementing and directing a growth plan for their territories in Vietnam all markets:
Academic, Medical, Public and Private libraries.

Applicants must currently live in the territory.

Primary Responsibilities

  • Actively consult with our library partners to ensure their patron needs are being met through the acquisition of online reference databases
  • Direct sale of EBSCO Information products to assigned accounts. Sales may be achieved by individual effort, or in conjunction with assigned Field Sales Representatives (FSR)
  • Deal with customers on a very individualized basis, using own judgment and discretion to decide best course of action for every situation
  • Participate in the training of customers on EBSCOhost and EBSCOadmin through online demos
  • Achieve sales quota(s) for given fiscal year as determined and announced by Sales Management
  • Actively participate in forming and implementing marketing strategies for own territory
  • Create new, and modify existing, legal offers and contracts with customers
  • Participate in the pricing and planning of official offers: an understanding of the pricing system and the ability to customize it on a per case basis is essential
  • Actively work with Marketing Department to design marketing materials
  • Coordinate and formulate a plan of action for nonRSA territory coverage with EBSCO Subscription Services Field Representatives
  • Coordinate with Regional Offices, Regional Sales Managers (RSM) and Sales Manager
  • All functions that are designed and/or required to achieve sales quota(s) including the following: prepare quotes, forward literature, administrative data entry, set up trials
  • Actively deal with publishers as needed, usually with regards to pricing issues
  • Respond to ALL leads forwarded from the marketing department, within (5) business days
  • Enter orders and act as a liaison for billing, accounts payable between OE, ESS and customer
  • Actively deal with the updating of subscription information, correcting errors including those dealing with renewal rates, contact info and account designations and offer informative suggestions on systems and operations enhancements
  • Troubleshoot customer issues, respond to technical questions from customers, assist Technical Support Department with followup
  • Forward appropriate questions, problems, issues to Technical support and notify sales management of any outstanding issues
  • Actively deal with all aspects of account set up and maintenance: create new user ids and passwords, create new profiles and user groups, add branding to accounts, IP authenticate accounts, customize trials create URLs and set up statistical reports
  • Responsible for the adjustment of subscriptions, either to extend or stop service of the product for various reasons: must create plan for each case and establish reasons for actions taken
  • Travel: conference attendance and field visits to customer locations based on need
  • Using advanced knowledge, experience and skills to provide training and guidance for FSR's and/or other Account Executives as requested by Sales Management
  • Achieve an expert level of EBSCO product knowledge and a working knowledge of the competition
  • Complete all assignments requested by Sales Management
  • Cover open sales territories as well as own under certain situations

Role-Based Competencies

  • Ability to make first time (cold) calls, manage customer accounts, understand content and functionality as well as the understanding of online services as they pertain to information delivery.
  • Exhibits passion and excitement over work. Has a cando attitude.
  • Understands the basics of consultative selling and the importance of asking questions in any selling sit

  • Account Executive, Vietnam

    1 month ago

    Hanoi, Hanoi, Vietnam EBSCO Industries Inc Full time

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....

  • Account Executive, Vietnam

    1 week ago

    Hanoi, Hanoi, Vietnam EBSCO Industries Inc Full time

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....

  • Account Executive, Vietnam

    4 weeks ago

    Hanoi, Hanoi, Vietnam EBSCO Industries Inc Full time

    EBSCO International is the international operations group of EBSCO Information Services (EIS). EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users....

  • Accountant, Vietnam

    1 week ago

    Hanoi, Hanoi, Vietnam Copenhagen Offshore Partners AS Full time

    We are looking for a best-in-class Accountant to join our team of industry experts at Copenhagen Offshore Partners (COP).A unique and challenging opportunity for a competent Accountant. You will become an integral part of a leading company in a new industry and make a difference to the energy landscape in Vietnam.COP is a specialized provider of project...

  • Executive - Accounting & Tax (Vietnam)

    1 week ago

    Hanoi, Hanoi, Vietnam TMF Group Full time

    Job no: 563579Work type: Full timeLocation: VietnamCategories: Client AccountingOffice Location: HanoiAbout TMF GroupTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset...

  • Key Account Senior Executive

    1 week ago

    Hanoi, Hanoi, Vietnam panasonic sales vietnam Full time

    ABOUT COMPANYPanasonic Sales Vietnam is a division of Panasonic Vietnam Co. Ltd., which directly executes corporate business operations and introduces Panasonic products to Vietnam customers. With a transformation vision to become a wellness solution company, we offer a wide range of products which together provide air, hygiene and health solutions that...

  • Chief Accountant

    1 week ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 02/02/2023Applications 1Views 31Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience 57 Years Gender Male/Female Sector Hanoi, Bac Ninh, Hung Yen Industry Accounting/Finance/Audit, Banking / Investment, Executive ManagementOur client is a foreigninvested...

  • 05 Sales/account Executive

    1 week ago

    Hanoi, Hanoi, Vietnam Rikkeisoft Full time

    Địa ĐiểmHà Nội- Trình ĐộJunior- Mức LươngUpto $1500- Ngày Hết Hạn31/01/2025Mô Tả Công Việc: SALES EXECUTIVE/ACCOUNT EXECUTIVE FOR VIETNAM AND GLOBAL MARKET We are looking for an Sales/Account Executive to create long term, trusting relationships with our customers. The Sales/Account Executive's role is to oversee a portfolio of...

  • Finance & Accounting Manager (Manufacturing)

    1 week ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 15/05/2023Applications 0Views 2Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience 57 Years Gender Male/Female Sector Hanoi, Bac Ninh, Vinh Phuc Industry Accounting/Finance/Audit, Production, Export/ImportOur client is a foreigninvested company, now looking...

  • Account Manager

    1 week ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 14/02/2023Applications 0Views 18Job Detail: Offerd Salary (USD) Login to view salary Career Level Manager Experience 57 Years Gender Male Sector Hanoi, Bac Ninh, Hung Yen Industry Oil/Gas/Mineral, Chemical SalesOur client is a foreigninvested company, now looking for an Account Manager...

  • Account Executive

    1 week ago

    Hanoi, Hanoi, Vietnam Adecco Full time

    Responsibilities:As the Account Executive, you will be responsible for:Manage OEM & Co-packing customer operation assigned: identify new business opportunities, maintain healthy new business pipeline, pursuit and successfully recruit new customers to ensure maximum utilization of the factory capabilities & support Dept. Manager in daily operation when...

  • Sales Executive

    1 week ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 11/05/2023Applications 0Views 10Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 35 Years Gender Male/Female Sector Hanoi, Bac Ninh, Hung Yen Industry Sales Health Care Product, Agricultural salesOur client is a foreigninvested logistics company, now...

  • Enterprise Account Manager, Vietnam, Ho Chi Minh

    1 week ago

    Hanoi, Hanoi, Vietnam Trellix Full time

    _Job Title:_Enterprise Account Manager, Vietnam, Ho Chi Minh City_ Role Overview:_As an experienced Sale Professional, you will act as the key Enterprise Account Manager for Ho Chi Minh City, Vietnam. We offer a fresh approach to ensure all organizations have security built into their DNA, with advanced detection, response, and remediation. New XDR product...

  • Associate - Accounting & Tax (Vietnam)

    1 week ago

    Hanoi, Hanoi, Vietnam TMF Group Full time

    Job no: 571828Work type: Full timeLocation: Hanoi, Vietnam, VietnamCategories: Client AccountingOffice Location: HanoiJob purposeThe Associate/Senior Associate assists the Senior Accountant in the Accounting team in daily deliverables to ensure excellent service to clients, including but not limited to:Key responsibilities Maintains relationship with daily...

  • Accounts Payable Executive

    1 week ago

    Hanoi, Hanoi, Vietnam Discova Full time

    Job no: 517896Brand: DiscovaWork type: Full timeLocation: Hanoi, VietnamCategories: Wholesale & Product We are looking for another super star Accounts Payable Executive to join our team in Hanoi._About UsThe Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands. The merger of Buffalo Tours in Asia...

  • Account Manager

    1 week ago

    Hanoi, Hanoi, Vietnam Amazon CS Vietnam Company Ltd Full time

    BA/BS degree preferred 3+ years of successful sales or account management experience, preferably in the eCommerce, B2B sales, online services or retail industries Demonstrated success in exceeding sales targets using a consultative, solutionsfocused approach. Resultoriented. Strong commitment and ownership towards goals or target assigned Exceptional...

  • Associate - Accounting & Tax (Vietnam)

    1 week ago

    Hanoi, Hanoi, Vietnam TMF Group Full time

    Job no: 571534Work type: Full timeLocation: Hanoi, Vietnam, VietnamCategories: Client AccountingOffice Location: HanoiKey responsibilities Maintains relationship with daily client contact; Performs daily work with medium complexity, including:Full set of bookkeeping: Capital, accrual, foreign exchange, fixed assets, leasing, AR, AP, Review daily assigned to...

  • Accounting Director

    1 week ago

    Hanoi, Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    1. Lead, train and manager a team of qualified and trained accounting professionals to executive and control site finance and accounting activities.Support management team with accurate and timely financial and accounting information for decision-making.Analyze financial information to reflect operational performance and make recommendations for continuous...

  • Sales Executive

    1 week ago

    Hanoi, Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter VietnamHà Nội View om MapPost Date: 03/04/2023Applications 0Views 19Job Detail: Offerd Salary (USD) Login to view salary Career Level Non Manager Experience 35 Years Gender Male Sector Hanoi, Bac Ninh, Vinh Phuc Industry Sales Technical, Sales (Other), Chemical SalesOur client is a foreigninvested company, now looking for a...

  • Sales Engineer Mvi in Vietnam

    1 week ago

    Hanoi, Hanoi, Vietnam Atlas Copco Vietnam Company Ltd Full time

    Sales Engineer MVI in Vietnam ( Motor Vehicle Industry):Functional area: SalesCountry: Viet NamCity: HanoiCompany name: Atlas Copco Vietnam Company LtdDate of posting: Nov 8, 2023Our solutions are a key part of most industries electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with...