Technical Manager

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Backbase Full time

Technical Manager (Team Leader, Java):

Backbase
- Ứng Tuyển

Software Architect Team Leader Java
- Đăng nhập để xem mức lương

  • Remote, Other, Ho Chi Minh
  • Xem bản đồ
  • Remote, Other, Ha Noi
  • Xem bản đồ
  • Làm từ xa 5 giờ trước

3 Lý Do Để Gia Nhập Công Ty:

Mô Tả Công Việc:

Remote/ Hybrid working environment:

The job in short

  • We are looking for a qualified Technical Manager to oversee and own a portfolio of customer accounts.
  • As part of a Customer Success Team you will work with the Customer Success Manager and Delivery Manager on multiple accounts to ensure that customers are successful in their digital transformation journey.
  • You are the key technical contact and advisor to our customers throughout their journey of implementing the Backbase platform.
  • As a Technical Manager, you should be a techsavvy professional, able to explain technical details and requirements to a nontechnical audience. You can hold your own in a technical discussion with developers as much as you can in a boardroom with a CIO.
  • You should be able to provide technical, product, and business knowledge to ensure successful implementations of the Backbase platform and build lasting customer relationships.
  • Good English communication is required as you will be collaborating with APAC clients or managing solution architects in Local/APAC regions.

Meet the job

  • Use your technical and product expertise to define and drive our clients' overall technical strategy.
  • Address all productrelated queries on time with your product expertise and engaging different stakeholders within the Backbase organisation.
  • Travel to clients and build strong relationships with key stakeholders. You will be working closely with lead architects and Clevel executives in our customers.
  • Become an internal advocate of the client and bring the voice of the customer into the rest of the Backbase organization.
  • You identify opportunities for the customer to have better product adoption, provide guidance on best practices for custom components, and help the client align their requirements with our R&D roadmap.
  • Work with our R&D organisation to provide customers' feedback and help identify potential new features or products (both on the functional and technical levels).
  • Analyze customers' needs and suggest upgrades or additional features to meet their requirements.
  • Collaborate closely with the Technical Support, Product Engineering, and Project Implementation teams at Backbase to ensure successful implementations of the Backbase product.

Yêu Cầu Công Việc:

  • Overall experience of
    10+ years and 5 years of Technical Management experience with solid technical background.
  • You have excellent written, verbal and presentation skills, particularly in conveying technical concepts in a way that is easy for an audience of various technical skills to understand.
  • You have a solid technical background with handson experience building and designing enterprise software. Experience with digital transformation projects in financial institutions are a plus.
  • You have experience with most of our technology stack: Java, Spring, Maven, Gradle, Angular, Kotlin, Cloud Deployments, Docker, Kubernetes and Swift. Having a cloud certification (e.g. AWS Certified Solutions Architect) is a plus.
  • You have a strong view on technical architectures and are able to collaborate with product engineering teams to provide solutions to the customers.
  • You are an advocate for Agile methodologies and are able to explain its pros and cons to steer stakeholders in the right direction.
  • You hold a BSc/MSc degree in Computer Science or relevant field.
  • You are fluent in English.

Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây:

  • Remote working environment.
  • Competitive Pay
  • Drive Strategic Technical Deliveries for Banks in APAC
  • Mitigate Technical Risk and Identify Improvements

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