Call Collection Team Leader

**Mô tả công việc**:(Mức lương: triệu VNĐ) 1. Understand ratio of daily work volumes and adjust priorities with staff as needed to meet daily service level goals for all functions within the department.2. Monitor real time, daily, weekly and monthly agent reports and appropriately provide guidance when necessary3. Monitor calls and review system...

Job Description:Life at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Get to know the...

Customer Service/SupportLocation Ho Chi Minh, Vietnam***Job Title:Team LeaderJob Description:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core...

Mô tả công việc:(Mức lương: Thỏa thuận)FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies...

Mô tả công việc:(Mức lương: Thỏa thuận)FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies...

Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating...

NIC's ClientJob Description: Managing the daily running of the call centre, including managing manpower ( supervisor, team leader, telesales staff), effective resource planning and implementing call centre strategies and operations. Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures;...

Customer Service/SupportLocation Ho Chi Minh, Vietnam***Job Title:Team Leader OperationsJob Description:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core...

Manage and responsibile for daily, weekly, monthly quartely, annually team performance. Ensure team member achieve hourly, daily set targets (main & sub KPIs) Motivate the team to achieve sales target. Training providing sufficient support to team member to delivery expected performance. Support the team member to handle difficult cases/calls. Reporting team...

Thông tin việc làm:Nơi Làm Việc: Hồ Chí Minh (Quận 4)Cấp Bậc: Trưởng PhòngHình Thức: Nhân viên chính thứcBằng Cấp:- Đại họcKinh Nghiệm:NămMức Lương: Cạnh TranhNgành nghề: Bộ phận pháp lý, Hành chính / Thư ký, Nhân sự, Quản lý chất lượng (QA/QC), Quản lý điều hành, Quản trị...

Team Leader of Transaction Banking ( Corporate Banking)StrategicLead the promotion of products to customers and identify and promote cross selling opportunities.Well collaboration with JC/GC to arrange Account Plan meeting for mining TB opportunitiesUnderstand the department's strategy to build up fruitful pipeline for the team's activities...

Job briefYour job as an QC & Training Supervisor is to ensure:The quality of call center staff in professional compliance and bring satisfaction to customers. Through the test results, make recommendations to bring the highest operational quality efficiency. Train call center staff to have appropriate skills and skills for the project to bring satisfaction...

1.About the role: Manage and responsible for daily, weekly, monthly quarterly, annually team performance. Ensure team member achieve hourly, daily set targets (main & sub KPIs) Motivate the team to achieve sales target. Training providing sufficient support to team member to delivery expected performance. Support the team member to handle difficult...

Job Responsibilities: Manage and responsible for daily, weekly, monthly quarterly, annually team performance. Ensure team member achieve hourly, daily set targets (main & sub KPIs) Motivate the team to achieve sales target. Training providing sufficient support to team member to delivery expected performance. Support the team member to handle difficult...

Mô tả công việc:(Mức lương: Thỏa thuận) 1. Ensure targets are met through quick, effective and accurate collection activities.Complete all forms of contact and engagement with accounts overdue - phone, SMS, letter, handling complaint with overdue customer regarding collection activitiesSupport supervisor/team leader in litigation process...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...

Work Location Ho Chi Minh (District 7)Job Level Experienced (Non - Manager)Job Type PermanentExperiences 3 YearsSalary NegotiableIndustry Accounting / Auditing / Tax, Banking, Customer ServiceJob Benefit: Insurance Travel opportunities Uniform Health checkup Training & Development Salary review Annual Leave Analyze data for management and reporting Handle...

**Công Ty TNHH Aventus Việt Nam**: người**QC Team Leader (Call Center) - Fintech**:Việc làm này đang được kiểm duyệt- Hạn nộp hồ sơ: 02/02/2023- Lượt xem: 2- Đăng ngày: 06/01/2023***Yêu cầu kinh nghiệm**2 năm**Mức lương** triệu**Cấp bậc**Quản lý nhóm- giám sát**Hình thức làm việc**Toàn thời gian...

**Mô Tả Công Việc**:- Tiến hành thực hiện đánh giá cuộc gọi theo danh sách khách hàng phân về TSA, chất lượng giao nhận của FSA- Develop and implement call assessment plan according to customer list allocated to each TSA, delivery quality of FSA_- Hỗ trợ xây dựng và triển khai kế hoạch đánh giá cuộc gọi...

Professional Enviroment Dynamic, supportive team 13thmonth salary.Responsibilities Include: Manage the daily operation of Call Center to provide excellence service level to the distributors' organization. Enhance quality of the calls, minimizing errors and tracking operative performance to ensure highest level of customer satisfaction Lead to plan all Call...