Room Service Attendant

2 weeks ago

Hanoi, Hanoi, Vietnam MOVENPICK Full time
Company Description

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi, a five-star hotel located in the central district of Hanoi.


Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer.

The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors.

We have also integrated some Vietnamese touches into the interior to give it a sense of place.

Job Description:

  • Be familiar with all menu items, their garnishes, contents and preparation methods; relay the information to guests in a polite and concise way when requested
  • Set up table and serve food from trolley in accordance to departmental standards and procedures
  • Collect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms
  • Clean work station including room service trolleys, hot boxes and room service shelves. Maintain department's service and storage areas in a clean and tidy condition
  • Be well versed in hotel fire & life safety/emergency procedures

Qualifications:

  • Minimum College education
  • Good reading, writing and oral proficiency in English language. Fluently Vietnamese.
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
Additional Information

  • Employee benefit card offering discounted rates in Accor Hotels worldwide
  • Develop your talent through learning programs by Academy Accor
  • Opportunity to grow within your property and across the world
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability

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