Projects & Optimization Analyst - Fraud, Operations

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

  • Analyze and identify areas for optimization to drive targeted initiatives to maximize team efficiency and productivity
  • Develop fraud forecast model to estimate the scale of fraud impact to use in workforce and task planning
  • Create dashboard to track and monitor fraud performance; propose action plan to further improve fraud prevention, detection and cancellation
  • Research competition and market to leverage market best practice for our defense against fraudster
  • Drive and programme manage local/regional projects and strategic initiatives

Requirements:

  • College degree or equivalent
  • At least 2 years of working experience, preferred in consulting or ecommerce
  • Excellent problem solving and critical thinking
  • Strong data analytical skills
  • Good written and verbal communication skills in English
  • Good project management and stakeholder management
  • Selfmotivated with cando attitude


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam UOB Vietnam Full time

    About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • Operations Analyst

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Diag Full time

    Job Purpose: Support Laboratory Operations through contributing in various administrative, process improvement and analytical projects.Handle change requests for Master DataSupport in set up digital solutions (Jira Automations, Power Automate, Airtable...) for operational and administrative problems and day-to-day operationsCollect and Transform data from...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Fraud Parameter

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full time

    Work LocationHo Chi Minh (District 1)Job LevelExperienced (Non - Manager)Job TypePermanentQualificationBachelorExperiences2 YearsSalaryNegotiableIndustryBankingDeadline to Apply14/04/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Update Visa/ MasterCard requirement related fraud risk transactions/...

  • Fraud Parameter

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full time

    Work LocationHo Chi Minh (District 1)Job LevelExperienced (Non - Manager)Job TypePermanentQualificationBachelorExperiences2 YearsSalaryNegotiableIndustryBankingDeadline to Apply10/02/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Update Visa/ MasterCard requirement related fraud risk transactions/...

  • Fraud Parameter

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full time

    Work LocationHo Chi Minh (District 1)Job LevelExperienced (Non - Manager)Job TypePermanentQualificationBachelorExperiences2 YearsSalaryNegotiableIndustryBankingDeadline to Apply26/01/2023Job Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review Update Visa/ MasterCard requirement related fraud risk transactions/...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam UOB Vietnam Full time

    About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Grab Full time

    Company Description Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Job...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Grab Full time

    Company Description Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Job...

  • IT Business Analyst

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Galaxy FinX Full time

    IT Business Analyst:Galaxy FinX- Ứng TuyểnBusiness Analyst Product Manager- Đăng nhập để xem mức lương PV Gas Tower, 673 Nguyen Huu Tho, Phuoc Kien Ward, Nha Be, Ho Chi Minh Xem bản đồ Tại văn phòng 5 giờ trước3 Lý Do Để Gia Nhập Công Ty:Driving sustainable impact Providing exciting opportunities for personal grow Shaping...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam CIMB Bank Vietnam Full time

    Job Purpose Coordinate with relevant stakeholders to resolve daytoday fraud issue within CsB. Assist Line Manager with administrative task and follow up action to mitigate all possible fraud. Propose fraud preventative strategies for Line Manager to review where appropriate.Key ResponsibilitiesProcess Manage the Field KYC meeting with customer, collect...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Willis Towers Watson Full time

    Business Operations Analyst Ho Chi Minh City, VNJune 29, 2023In this role, you'll deliver a high level of technical support to brokers to help grow our existing client portfolio. You will be involved in ensuring our operations are compliant with company and group guidelines as well as assistance with transformation projects.The Role Renew or create new...