Seller Revenue Operation Analyst/ Senior Analyst

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty Cổ phần TIKI Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)The Platform Operation team at Tiki covers the operational end-to-end ecommerce process and designs scalable solutions to provide the best customers and sellers experience.

To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes and features for greater product and operational excellence.

The Seller Revenue Operations team is a part of the Seller Finance Operations segment within the general Platform Operation team.

We are responsible for the seller's finance statement and payment to ensure the best financial experience for sellers.

Job description:

  • Perform periodic reconciliation of vendor/seller statements following continuing cycles to ensure 100% accuracy. Consolidate periodic payments and coordinate with Finance & Accounting team to ensure full and ontime payment of debts for the Sellers.
  • Monitor and directly solve arising problems in a timely manner in term of any related issues coming from Seller's financial operations: fee differences, wrong charge, negative statement overdue, etc. Setup and update the fee schedules by category for Sellers with separated fees, promotions, varied depending on the events & special contracts or added annexes.
  • Participate in building management tools, automation tools to improve work processing quality/productivity.
  • Propose new initiative/ projects & build seller finance programs whilst working with crossfunctional teams to gather business requirements, planning scopes, testing hypotheses and measuring results to ensure the highest level of seller experience.
  • Align with related departments, or crossfunctional stakeholders to ensure welltiming and accuracy when handling Seller's inquiries according to Tiki's policies and commitments to Sellers.

Chức vụ:
Nhân viên/Chuyên viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Competitive salaryAnnual health check-up and premium healthcareSpecial internal programs for Tikier

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Bachelor's Degree and above in Business/ Accounting/ Auditing/ Finance/ Economics/ Commerce with background in financial operations management, business analysis, and/or related field.
  • Work experience in payments, banking, analytics, operations, or other quantitative position with strong customerfocus mindset.
  • Competent capability in term of synthesizing large size of data, reports, and information. Experience in SQL query, or exposure to other datamining tools.
  • Selfstarter, sharp critical thinking, strong analytical and numerical skills.
  • Should have good eyes of detail, highly integrity, and being able assess risk & compliance thoroughly and understand cause & effect systems.
  • Strong problem solving, presentation, and interpersonal skills.

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
CNTT - Phần Mềm,Data Analytics,Phân Tích Tài Chính,Tài Chính/Ngân Hàng

Đại Học
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