Learning Advisor

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Geniebook Vietnam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)


Loved by over 220,000 users, Geniebook is Singapore's largest online learning platform for the English, Mathematics, and Science (EMS) syllabus.


From AI-personalised worksheets to live classes and teacher chats, we are a powerful suite of complementary learning products designed to help students accelerate their academic performance.

We're looking out for amazing global talents to scale Geniebook exponentially across Southeast Asia, and we have many exciting roles opening up across a wide range of functions.

So join us today to inspire a new generation of learners and help even more students learn smarter and do better

Reporting line to:
Care Activation Manager

  • Job Scope:
  • Motivate students to achieve academic success and cultivate good learning habits
  • Onboard and navigate parents through the Geniebook platform to improve their child's user experience
  • Provide exceptional customer service and address customers' queries in a timely manner
  • Participate in engagement activities to bring up student's activity and usage rate
  • Conduct 11 performance reviews with students to help them learn better and smarter
  • Design a 1year study pathway in collaboration with parents and students to optimise their learning experience
  • Assist with other tasks as needed set by the Manager

Chức vụ:
Nhân Viên/Chuyên Viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Bonus & Salary increment 2 times per year
15 Days
Sales Awards

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

  • Minimum 1 year's experience caring for customers in a B2C context and 1 year's experience working with children
  • Excellence communication and interpersonal skills in English and Vietnamese
  • Proficient in the Microsoft Office Suite and techsavvy
  • Passionate about helping students
  • Must love working with children ages 71
  • Highly organised and selfdisciplined
  • Working schedule
  • Three weekdays: 11 am to 8 pm
  • Sat and Sun: 10 am to 7 pm
  • Dynamic and willing to scope with startup business environment

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu
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