Intern - Product Support
2 weeks ago
- Hồ Chí Minh
**CẤP BẬC**:
- Sinh viên/ Thực tập sinh
**HÌNH THỨC**:
- Tự Do
**KINH NGHIỆM**:
- Không yêu cầu kinh nghiệm
**MỨC LƯƠNG**:
- Lương thỏa thuận
**NGÀNH NGHỀ**:
- CNTT - Phần mềm
**HẠN CHÓT NHẬN HỒ SƠ**:
- 28/05/2024
**MÔ TẢ CÔNG VIỆC**:
- Cung cấp hỗ trợ ứng dụng cấp độ 1 và cấp độ 2 cho khách hàng về các sản phẩm, bao gồm phân tích các trường hợp để xác định các sự cố lặp lại và giải quyết những lo ngại và vấn đề của khách hàng.
- Tiến hành UAT/đào tạo người dùng cuối và đảm bảo hoàn tất tất cả tài liệu cho các kỹ sư khác, người dùng và các đối tượng khác.
- Hỗ trợ Product Owner/Product Manager về Product backlog và Product releases.
**YÊU CẦU CÔNG VIỆC**:
- Sinh viên năm 4 trở lên hoặc kinh nghiệm
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