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IT & Av Operations Specialist
1 week ago
Responsibilities:
- Maintain & improve our office infrastructure, working with vendors for our global offices as needed
- Be part of the frontline for our internal helpdesk ticketing process
- Maintain & improve our office AV setup
- Evaluate, select, implement, and integrate technology tools that support our business requirements
- Manage and enforce our security requirements, working with InfoSec to ensure all compliance requirements are met.
- Keeping abreast of new IT products & solutions & providing recommendations for process improvements
Yêu Cầu Công Việc:
MINIMUM REQUIREMENTS:
-
1+ years of experience working in IT or Operations
- Experience maintaining office network infrastructure
- Experience with Professional AV equipment (mics, camera, speakers, audio interfaces)
- Experience with technical support for laptops (macOS & Windows)
- Strong verbal and written English communications skills
- Ability to multitask, prioritize, and manage time effectively
DESIRED SKILLS/ EXPERIENCE:
- Experience with Ubiquiti Systems or other enterprise networks
- Experience configuring & supporting MacOS & Windows systems
- Understanding of SOC2 & ISO27001 security standards
- Experience managing SSO & MDM systems (Okta, Jamf, Intune)
- Experience administering SaaS tools (Gsuite, Slack, Atlassian etc.)
- Appreciation of the challenges faced by IT security professionals and a desire to provide solutions
- Creative and analytical thinker with strong problemsolving skills
Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây:
- MacBook Pro provided
- Competitive salary & 13th Month Bonus
- Working from home set up stipend: $150
- Learning & Development stipend: $100 per year
- 7 paid sick days per year
- 20 paid leave days per year
- 8 paid Mental Healths days per year
- 3 paid Volunteer days per year
- 12 days of paid Public Holiday per year
- Paid Parental Leave (12 weeks) inconjunction with eligible government benefits
- Miscarriage & Bereavement leave
- Equity in the form of SARS (Stock Appreciation Rights)
- Medical Benefits for employee & family
- Employee Referral Bonus
- Annual Mental Wellness Week event & Calm subscription to help support in the mental wellbeing
- Leadership, Mentorship, DEIB Program
- Happy hour every Friday
- Fun, creative and fastpaced working environment
- Kitchen stocked with snacks & drinks
- Our offices have creative, open workspaces with room to play, reflect, and relax
- Our team is extremely competitive, and we will challenge your best table tennis skills
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