Sales Support Executive
2 weeks ago
Company Overview:
techX is a trailblazer in the field of cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors.
We are committed to driving innovation, excellence, and sustainable growth in all sectors we operate in, putting our customers first.
Role overview:
The Sales Support Intern at techX plays a pivotal role in enhancing the efficiency and effectiveness of the sales team.
This multifaceted position encompasses a comprehensive understanding of the sales cycle and internal processes to provide informed support throughout the sales journey.
Key Responsibilities:
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Sales Cycle and Process Comprehension: Gain a thorough understanding of the sales cycle to effectively support sales initiatives and adhere to company processes.
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Pipeline Management: Utilize tools like Jira and Atlas CRM to track sales workflow, monitor leads, opportunities, projects, and contracts, and assist the sales team in customer communications.
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AWS Partner Portal Proficiency: Manage the AWS Partner Portal activities, including creating and updating entries, opening support cases, and submitting fund requests.
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Marketing and Partner Coordination: Collaborate with the Marketing and Partner teams to organize events and campaigns, generating leads and driving sales initiatives forward.
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Bidding Process Support: Develop an understanding of bidding document requirements and assist in preparing bids that meet all stipulations, ensuring compliance and competitiveness.
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Project Management Assistance: Monitor the overall implementation plan, support the technical team with documentation, and ensure projects are completed on time, with a focus on facilitating payment collection.
Key Requirements:
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Educational Background: Currently enrolled in or a recent graduate with a bachelor's degree in Business Administration, Sales, Marketing, or a related field.
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Technical Proficiency: Basic familiarity with CRM systems, preferably Jira and Atlas CRM, and the ability to quickly learn and navigate sales platforms such as the AWS Partner Portal.
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Organizational Abilities: Exceptional organizational skills with an aptitude for managing multiple tasks simultaneously and meeting deadlines.
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Customer Service Orientation: A customer-focused approach, with a commitment to addressing customer needs and maintaining high service standards.
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Collaborative Spirit: Willingness to work closely with sales, marketing, and partner teams, contributing to joint projects and campaigns.
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Analytical Thinking: Basic analytical skills to interpret sales data and contribute to sales pipeline management.
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Attention to Detail: Careful attention to detail, particularly when supporting bidding processes and ensuring compliance with documentation requirements.
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Learning and Adaptability: A keen learner with a willingness to adapt to new challenges and an ever-changing sales environment.
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Initiative: Proactive in taking on responsibilities and a self-starter with the ability to work independently when necessary.
Additional Qualifications (Preferred but not required):
- Experience or interest in cloud technologies and services, especially AWS.
- Previous internship or parttime experience in sales, customer service, or a related area.
- A passion for technology and how it can be leveraged to solve business problems.
Traits and Mindset:
- A positive attitude with the drive to take on new challenges.
- A team player who thrives in a collaborative setting.
- Enthusiastic about professional growth and eager to contribute to the company's success.
Join Our Team
techX offers a collaborative and innovative work environment, where you will have the opportunity to shape the success of our clients and contribute to our growth.
If you are ready to make an impact and drive meaningful outcomes, we invite you to join us on this exciting journey.
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