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IT Operations Team Lead

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam ELCA Việt Nam Full time

In this role:

  • You work with experts in Europe to develop strategies, standards, roadmaps, and infrastructure directions.
  • You manage directly a team of infrastructure experts, responsible for change control (impact and risk analysis, quality gate, incident RCA), security, access rights and permissions, integration, deployment, automation, monitoring, database administration, maintenance of key system services, and standard tooling. You set up and report on operation KPIs, including system availability, downtime, security, and infrastructurerelated incidents. You continuously improve these KPIs by detecting and analyzing system weaknesses and implementing corrective or strengthening actions.
  • Whenever necessary, you research on new or emerging technologies and solutions, give recommendations, build proofs of concept and conduct trainings. You manage projects to modernize the system's overall infrastructure.

About your profile:

1. Required

  • Good communication skills and advanced level of spoken and written English.
  • Strong knowledge of IT Operations, IT Services, IT Engineering and IT Security.
  • Familiar with mainstream cloud platforms, such as AWS and OCI.
  • Litterate in multiple build, integration, deployment, monitoring, operating systems, networking and database technologies (e.g. Linux, VMWare, Docker, Terraform, Ansible, Grafana, Elasticsearch).
  • Experience in leading a team of at least 5 engineers.
  • Advocate of the DevOps mindset.

2. Plus

  • Experience working for a foreign company
  • Certifications on Amazon AWS and/or Oracle OCI
  • Experience as a database administrator (DBA)
  • Software development background
  • Familiarity with the Agile / SCRUM methodology
  • Fluency in French

Experience

  • At least 5 years experience managing missioncritical IT operations
  • At least 2 years experience in software deployment (CI/CD, DevOps)
  • Bachelor's degree in computer science or equivalent