support engineer

Key Responsibilities: 1. Resolve customer after‑sales support tickets via phone, email and chat, addressing faults related to Wi‑Fi, switches, routers and other product lines; 2. Collaborate with the global team to address service‑related requirements from local system integrators (SI)&Partners; 3. Secure high levels of customer satisfaction while...

About Kirby International Kirby International established in 1976 is a global leader in the designing and manufacturing of pre-engineered steel buildings and structures. Offering customers a wide range of customized, cost effective steel building solutions. Kirby’s global spread extends across Middle East, Africa, Asia, Indian subcontinent and South East...

Work type: FTE Contract : B2B Language: English, Local JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to...

OfficialTechSystem26-PTO-4022 Thành Phố Hồ Chí Min... ### **Mô tả công việc** - Monitor and troubleshoot 24/7 Zalopay Production issues by using monitoring tools developed by support teams. - Provide tech solutions on operation tasks across multiple service domains: - Diagnose and provide prompt action on infrastructure issues - Operate...

Zotefoams plc is a global leader in advanced cellular materials, trusted by some of the world’s most recognised brands to deliver high‑performance solutions.We design and manufacture lightweight, high‑quality foam products that support innovation across sectors including sports and leisure, aviation, automotive, medical and industrial applications....

IT Support Specialist (Vietnam Office & Retail Stores) Location: Ho Chi Minh City, Vietnam Key Responsibilities End-User & Retail Store Support Provide daily helpdesk support to office users, resolving hardware, software, and network issues (e.g., laptops, email, applications). Deliver Level-1 technical support for retail stores, assisting with POS...

Technology is our how. And people are our why. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with our customers to create technological solutions that drive innovation and transform businesses. From ideation to production, we support businesses with bespoke solutions across various...

Role Overview We are looking for a capable and motivated Desktop Support Engineer to coordinate support activities ranging from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end-users within the organization’s desktop computing environment, ensuring timely and accurate service delivery. Key...

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services. Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems. We will...

As a consultant Systems Support Engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow...

We are Neumann Kaffee Gruppe. And we love coffee.For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of...

We are looking for a Technical Support Engineer in Ha Noi.Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services. Clients use our services to deploy game servers, payment gateways,...

Company DescriptionTechnology is our how. And people are our why.  By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with our customers to create technological solutions that drive innovation and transform businesses.From ideation to production, we support businesses with bespoke solutions across...

**1. Thông tin chung** - Bộ phận: Customer Support / Customer Operations - Báo cáo trực tiếp: Customer Support Lead - Cấp bậc: Junior - Lĩnh vực: SaaS, AI Platform, Contact Center và Enterprise Software - Địa điểm làm việc: Cầu Giấy, Hà Nội - Thời gian làm việc: Thứ Hai đến Thứ Sáu, theo giờ hành chính -...

Phúc Lợi Máy tính xách tay Bảo hiểm Du Lịch Phụ cấp Thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Công tác phí Phụ cấp thâm niên Chế độ nghỉ phép Mô tả công việc Mục tiêu công việc: Hỗ trợ đội ngũ Kinh doanh trong việc kiểm tra hồ sơ thiết kế HVAC, xác nhận tính phù hợp...

Responsibilities Given the organic growth of our enterprise, we do need to establish a central pool of tools, with a standardized way of using them in development, to assure development excellence, a high standard of quality and reuse across our SW assets, and investment efficiency in SW Tools, particularly in the area of open-source code security...

**Company Overview:** Outsourced is a leading ISO certified global offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies from Philippines, India, Colombia, Argentina, Vietnam and Malaysia. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work...

Job Purpose: As an IOC Analyst, you will play a crucial role in the Integrated Operations Center, overseeing the real-time IT operations of our organization. You will monitor various systems and processes, identify and analyze issues, and coordinate responses to ensure operational continuity and efficiency. Your expertise will be pivotal in minimizing...

About the role We’re looking for a SQL Application Support Engineer to join our team and play a key role in keeping our applications and data running smoothly. In this role, you’ll work closely with different teams to investigate issues, analyze data, and make sure everything works reliably in production. If you enjoy solving problems, working with data,...

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our...