shopee

Focus on looking for top suppliers domestic on variety categoriesIdentifying potential suppliers and evaluating their capabilities.Negotiating with suppliers to secure favorable terms and pricing.Involved in the inventory management process – analyzing market demand and response.Supplier Management – managing current to ensure that orders are delivered...

Giám sát, đánh giá chất lượng tương tác Chat/Mail của nhân viên theo tiêu chuẩn và SLA của Shopee. Phân tích lỗi sai, xác định nguyên nhân gốc rễ và đề xuất biện pháp cải thiện chất lượng dịch vụ. Phối hợp với Team Lead triển khai coaching cho nhân viên mới, nhân viên hiệu suất...

Địa Điểm Làm Việc:KCN Yên Phong (Khu mở rộng), Yên Phong, Bắc Ninh;KCN Xuân Lâm, Thuận Thành, Bắc Ninh;KCN Yên Mỹ, Yên Mỹ, Hưng YênYêu Cầu Công Việc:Tạo PR/PO và theo dõi thanh toán, cấp phát cho hàng hóa, công cụ, nguyên vật liệu và văn phòng phẩm cho Kho.Tạo PR/PO và theo dõi các chi phí...

Invoicing: manage and perform invoice-related activities, including invoice issuance, adjustments, cancellations, and invoice reconciliation.Perform daily/monthly reconciliation of high-volume financial transactions across multiple systems, platforms, and data sources.Investigate and resolve discrepancies, including missing transactions, duplicated records,...

**Job Description** - Invoicing: manage and perform invoice-related activities, including invoice issuance, adjustments, cancellations, and invoice reconciliation. - Perform daily/monthly reconciliation of high-volume financial transactions across multiple systems, platforms, and data sources. - Investigate and resolve discrepancies, including missing...

DescriptionAbout Intrepid VietnamIntrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands...

Support the development and maintenance of business metrics, dashboards, and reports to help stakeholders monitor business performance and make data-driven decisions;Assist in analyzing data to identify trends, patterns, and opportunities for improving business and operational performance across functions such as Fraud, Risk, and Payments;Work closely with...

Analyze business requirements, conduct planning and perform installation of office networkCollaborate with HQ IT engineers and PM to plan and execute new projectsManage office LAN network, wireless network and VPN operation, maintenance and incidentMaintain detailed technical documentation for team members to review, learn and retrieve relevant...

Own product development from understanding user needs to delivering reliable solutions in production.Turn business requirements into practical & valuable features.Design simple, intuitive experiences for internal, non-technical users.Ensure business-critical logic is accurate, reliable, and easy to maintain.Troubleshoot production issues and continuously...

Negotiate and promote cooperation with partners (sellers), ensuring the development of Shopee categories' customer-to-customer or business-to-customer seller bases.Establishing contact and conducting sales meetings with key decision makers to convince them to join Shopee marketplace.Conducting necessary follow-up to ensure sales process completion until the...

Negotiate and promote cooperation with partners (sellers), ensuring the development of Shopee categories' customer-to-customer or business-to-customer seller bases.Establishing contact and conducting sales meetings with key decision makers to convince them to join Shopee marketplace.Conducting necessary follow-up to ensure sales process completion until the...

Promptly address and prioritize product issues based on business impact; balance priorities among stakeholders effectively.Collaborate closely with cross-functional teams to conduct User Acceptance Testing (UAT), ensuring critical business requirements are met and edge cases are thoroughly addressed.Execute feature release checklists, create user guides, and...

**Mô tả công việc:** (Mức lương: 8 - 9 triệu VNĐ) - Tiếp nhận vấn đề cần hỗ trợ của khách hàng/nhà bán hàng qua kênh Call/Chat/Email. - Ghi nhận khiếu nại từ khách hàng & phụ trách xử lý theo đúng quy trình đã được đề ra. - Sử dụng linh hoạt các công cụ & phối hợp với các...

Support in development of category-level strategies Drive/Lead execution of specific projects and initiatives within the categoryWork with Category manager and CMA to look at Data, do analysis and recommend decision options for the category manager Work closely with the category manager to coordinate with different stakeholders within the team as well as...

Identify and recruit potential KOL sellers to join the seller community. Facilitate their onboarding process, ensuring they understand platform policies and best practices;Build, grow, and maintain strong relationships with sellers in the seller community. Regularly communicate with them to understand their needs and provide support;Training and Development:...

Ensure the success of key brands on Shopee platform, including driving Revenue and smooth operation;Educate brands on Shopee features, Shopee promotional campaigns, and market insights;Implement campaigns for brands, analyse and report their performance;Support in developing and executing strategies to drive brand performance, ensuring alignment with GMV and...

Performance management: Own Help Center KPIs (SLA, deflection, CSAT, resolution, recontact/reopen); set targets and a governance cadence with BPOs.Vendor management: Drive BPO performance, RCA ownership, and corrective action plans; lead performance reviews and vendor benchmarking.Stakeholder coordination: Align with WFM, QA, Training, and Operations to...

CHI TIẾT CÔNG VIỆC1. Lên hình trực tiếp các phiên live trên kênh của FPT Telecom (80%) • Trực tiếp lên hình các phiên livestream trên kênh Tiktok/Shopee của FPT. • Tư vấn và giải đáp thắc mắc về sản phẩm, CTKM, deal... cho khách hàng trên livestream. • Triển khai minigame và các hoạt động thúc...

Develop strategic partnerships with MCNs by conducting regular strategy discussions and designing tailored short and long-term growth programsWork closely with both internal teams (BD, Affiliate, Content) and MCNs to drive the platform's key initiatives.Monitor commercial performance and spending of the MCN team to drive growth efficientlyDrive insights,...

Theo dõi dashboard realtime, thường xuyên nắm bắt lưu lượng dịch vụ khách hàng liên hệ vào và điều phối nhân sự sao cho phù hợp, đảm bảo chỉ số hiệu quả phục vụ từng kênh mail, chat. Bổ trợ nghiệp vụ cho nhân viên. Phối hợp cùng QA nâng cao chất lượng hoạt động contact...