itil

POSITION SUMMARY ITSM Jira Administrator The IT Service Manager communicates and implements standard ITSM processes including incident, change, and problem management. S/he brings ITIL principles, theories, and concepts related to requirements, data, usability, and process analysis for incident and change management, CMDB, asset, software licensing, and...

**Địa điểm làm việc :** 98 Hoàng Quốc Việt, Cầu Giấy, Hà Nội **Thời gian làm việc :** 8h30-17h30 (Từ thứ 2 đến thứ 6) **Mức lương :** Thỏa thuận **I. Mô tả công việc:** – Tiếp nhận & phân loại sự cố: Tiếp nhận thông tin lỗi từ đối tác và nội bộ; đánh giá mức độ ảnh...

MÔ TẢ CÔNG VIỆC: Trực tiếp vận hành hệ điều hành (Windows, Linux), hạ tầng ảo hóa, hệ thống lưu trữ (Storage) và giải pháp sao lưu (Backup) cho tệp khách hàng đa dạng. Tiếp nhận và xử lý các Ticket/Service Request từ Service Desk hoặc trực tiếp từ khách hàng. Vận hành và thực hiện...

MÔ TẢ CÔNG VIỆC Quản lý và điều phối dịch vụ CNTT cho khách hàng, đảm bảo vận hành theo cam kết SLA và quy trình ITIL. Lập kế hoạch triển khai dịch vụ, theo dõi tiến độ, chất lượng và phối hợp các bên liên quan trong suốt quá trình thực hiện. Quản lý các quy trình Incident,...

Job DescriptionResponsibilities 1. Be responsible for the school network infrastructure, servers, and workstations. Deploy/install, maintain, upgrade IT equipment and standard applications for staff and students. 2. Ensure the network is operational and appropriate back up protocols are implemented including a disaster recovery plan. 3.Manage and maintain...

Đảm bảo các dịch vụ CNTT của ngân hàng được quản lý, vận hành, cải tiến và kiểm soát theo chuẩn ITSM, đáp ứng yêu cầu ổn định – an toàn – tuân thủ – liên tục. Mô tả công việc: - Triển khai, vận hành và cải tiến các quy trình ITSM theo ITIL. - Xây dựng và chuẩn hóa SOP,...

**TOPPA Solutions hiring !!!** **JOB DESCRIPTION** **Incident Manager** (Banking/Enterprise Systems) – Work Onsite at Leading International Bank (HCMC) Company: TOPPA Solutions **Client:** Leading International Bank **Work Location:** Onsite – Ho Chi Minh City Employment Type: Full-time office **Position Level:** Incident...

DescriptionYour responsibilities     Directly report to Engineering Lead in Switzerland and Business Operations Lead in Vietnam Collaborate closely with Engineering, Product, and Customer Success teams to align on support quality, incident management, and customer experience goals Define and lead the Customer Support strategy across all engineering...

Job DescriptionMiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.With a rich 60-year history and a network of 6,500...

At EY we support you in achieving your unique potential both personally and professionally via a challenging and rewarding experiences to fulfill your career aspirations; supported by an atmosphere of integrity and teaming with some of the world's most successful companies. While, we encourage you to take personal responsibility for your career, we also...

Về vị trí IT Manager là Business Owner của toàn bộ hệ thống CNTT nội bộ, chịu trách nhiệm xây dựng, quản trị và phát triển nền tảng CNTT (hạ tầng, ứng dụng quản trị, dữ liệu, chuyển đổi số, AI) nhằm đảm bảo hệ thống vận hành an toàn, ổn định, hiệu quả; đồng thời...

Objective 1. Vận hành hệ thống: Trực tiếp thực hiện các hoạt động giám sát, xử lý các sự cố, đảm bảo các hệ thống hạ tầng mạng (bao gồm cả hệ thống bảo mật mạng và các thiết bị cân bằng tải) hoạt động ổn định, an toàn và sẵn sàng cao. 2. Hỗ trợ người dùng: Trực...

Company DescriptionThe Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...

Job Description:DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATARole...

About Us         At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Associate...

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions....

Company DescriptionBosch first started its operations in Vietnam in 1994 and registered a wholly-owned subsidiary in 2008. According to the business strategy of Bosch in Vietnam, from 1st July 2014 on all business entities were merged into Bosch Vietnam Co. Ltd. with its head office at Ho Chi Minh City plant (HcP) in Dong Nai Province. HcP has started its...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAWe are seeking...